3D Printing & Additive Manufacturing
Additive Manufacturing Education, Sales & Technical Support skills assessment
Educators and technical staff help customers succeed with additive manufacturing. This scorecard covers demonstrations, training, application advice and support.
- 10 skills to score
- 1–10 scale on every skill
- 5 starting levels
The 10 Additive Manufacturing Education, Sales & Technical Support skills you can score
These are the default Additive Manufacturing Education, Sales & Technical Support skills in SkillScorer. Each one is scored from 1 to 10 for every operator, and you can edit, remove or add skills at any time.
Machine and Material Knowledge
Explains the main printing technologies and materials and their strengths, limits and costs.
Application Advice and Feasibility Assessment
Assesses whether additive manufacturing suits a customer's part or process and explains why.
Demonstrations, Training and Workshops
Delivers clear demonstrations, training sessions and workshops to beginners and experienced users.
Technical Support and Troubleshooting
Diagnoses customers' printing problems and guides them to solutions patiently and accurately.
Quoting and Solution Selling
Recommends suitable equipment and services and prepares clear, honest quotes.
Maker Space Safety and Supervision
Inducts and supervises users of shared makerspaces and enforces safety rules.
Customer Relationship Management
Builds long-term relationships and follows up to make sure customers succeed.
Trade Shows, Marketing and Demonstrations
Presents products effectively at events and in marketing material.
Trend Awareness and Continuing Learning
Follows developments in materials, machines and standards and passes learning on.
Documentation and Support Content
Writes clear guides, tutorials and support articles that reduce repeat questions.
Levels included with Additive Manufacturing Education, Sales & Technical Support
Additive Manufacturing Education, Sales & Technical Support starts with 5 levels, which SkillScorer calls “Grade” for 3d printing & additive manufacturing, so operators can be grouped and compared fairly. Rename, reorder or replace them at any time.
- Support Technician
- Application Engineer
- Senior Engineer
- Sales Manager
- Business Owner
How Additive Manufacturing Education, Sales & Technical Support works in SkillScorer
Score
Each operator in a team is scored on the Additive Manufacturing Education, Sales & Technical Support skills in the Skills Matrix: tap a cell, type a score, and it saves itself.
Compare
Rank operators, compare two side by side, or compare your teams against each other to see exactly where the strengths and gaps are.
Track
Scores are kept year after year, so you can see who is improving and which Additive Manufacturing Education, Sales & Technical Support skills need attention. Reports also follow each team lead's team.
Additive Manufacturing Education, Sales & Technical Support scorecard: common questions
What skills does the Additive Manufacturing Education, Sales & Technical Support scorecard include?
SkillScorer's Additive Manufacturing Education, Sales & Technical Support scorecard covers 10 skills: Machine and Material Knowledge, Application Advice and Feasibility Assessment, Demonstrations, Training and Workshops, Technical Support and Troubleshooting, Quoting and Solution Selling, Maker Space Safety and Supervision, Customer Relationship Management, Trade Shows, Marketing and Demonstrations, Trend Awareness and Continuing Learning and Documentation and Support Content. Each one comes with a written description of what it measures, and you can edit, rename, remove or add skills to suit your organisation.
How are operators scored in Additive Manufacturing Education, Sales & Technical Support?
Every operator is scored from 1 to 10 on each skill (1 = Poor, 5 = Average, 10 = Elite), one team and year at a time. Scores autosave in the Skills Matrix, and the 18 built-in reports turn them into rankings, radar charts, skill gaps and year-on-year trends.
Which levels come with Additive Manufacturing Education, Sales & Technical Support?
Additive Manufacturing Education, Sales & Technical Support starts with these levels (called “Grade” in the app): Support Technician, Application Engineer, Senior Engineer, Sales Manager and Business Owner. They are just a starting point, so you can rename, reorder or replace them.
Can I change the Additive Manufacturing Education, Sales & Technical Support skills and wording?
Yes. The skills, levels and labels are all editable per organisation. In 3d printing & additive manufacturing the app talks about operators, teams and team leads, and you can change any of those words too.
Score Additive Manufacturing Education, Sales & Technical Support with SkillScorer
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