Aerospace & Aviation
Aircraft Ground Operations skills assessment
Ground crews turn aircraft around safely and on time. This scorecard covers marshalling, loading, refuelling, pushback and ramp safety so operators can maintain standards and on-time performance.
- 12 skills to score
- 1–10 scale on every skill
- 5 starting levels
The 12 Aircraft Ground Operations skills you can score
These are the default Aircraft Ground Operations skills in SkillScorer. Each one is scored from 1 to 10 for every crew member, and you can edit, remove or add skills at any time.
Aircraft Marshalling
Guides aircraft to stands using correct signals.
Baggage and Cargo Loading
Loads and secures baggage and cargo to weight and balance requirements.
Pushback and Towing
Operates tugs safely with correct communication.
Aircraft Refuelling Safety
Follows refuelling procedures and controls ignition risks.
Ground Power and Equipment Operation
Uses GPUs, belt loaders and steps safely.
Ramp Safety and FOD Control
Follows airside safety rules and removes foreign objects.
Turnaround Coordination
Meets turnaround times with clear communication.
Dangerous Goods Awareness
Identifies and handles dangerous goods correctly.
Airside Driving
Drives safely in accordance with airport rules.
Weather Response
Adjusts work for wind, lightning and storms.
Manual Handling
Lifts and handles baggage and equipment safely.
Communication with Flight Crew
Communicates clearly with pilots and controllers.
Levels included with Aircraft Ground Operations
Aircraft Ground Operations starts with 5 levels, which SkillScorer calls “Rating” for aerospace & aviation, so crew members can be grouped and compared fairly. Rename, reorder or replace them at any time.
- Trainee
- Ramp Agent
- Senior Ramp Agent
- Team Leader
- Duty Manager
How Aircraft Ground Operations works in SkillScorer
Score
Each crew member in a base is scored on the Aircraft Ground Operations skills in the Skills Matrix: tap a cell, type a score, and it saves itself.
Compare
Rank crew members, compare two side by side, or compare your bases against each other to see exactly where the strengths and gaps are.
Track
Scores are kept year after year, so you can see who is improving and which Aircraft Ground Operations skills need attention. Reports also follow each senior crew member's base.
Aircraft Ground Operations scorecard: common questions
What skills does the Aircraft Ground Operations scorecard include?
SkillScorer's Aircraft Ground Operations scorecard covers 12 skills: Aircraft Marshalling, Baggage and Cargo Loading, Pushback and Towing, Aircraft Refuelling Safety, Ground Power and Equipment Operation, Ramp Safety and FOD Control, Turnaround Coordination, Dangerous Goods Awareness, Airside Driving, Weather Response, Manual Handling and Communication with Flight Crew. Each one comes with a written description of what it measures, and you can edit, rename, remove or add skills to suit your organisation.
How are crew members scored in Aircraft Ground Operations?
Every crew member is scored from 1 to 10 on each skill (1 = Poor, 5 = Average, 10 = Elite), one base and year at a time. Scores autosave in the Skills Matrix, and the 18 built-in reports turn them into rankings, radar charts, skill gaps and year-on-year trends.
Which levels come with Aircraft Ground Operations?
Aircraft Ground Operations starts with these levels (called “Rating” in the app): Trainee, Ramp Agent, Senior Ramp Agent, Team Leader and Duty Manager. They are just a starting point, so you can rename, reorder or replace them.
Can I change the Aircraft Ground Operations skills and wording?
Yes. The skills, levels and labels are all editable per organisation. In aerospace & aviation the app talks about crew members, bases and senior crew members, and you can change any of those words too.
Score Aircraft Ground Operations with SkillScorer
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