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Skills assessment for Border Security & Customs

Show officer readiness, integrity and consistent practice across every border, airport and port team.

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Skills your team could be scored on in Passenger Processing & Border Clearance

Travel Document and Visa VerificationQuestioning, Interviewing and Risk AssessmentBehaviour Detection and Situational Awareness

Every skill, level, and label is editable — this is a starting point, not a fixed list.

Every Border Security & Customs discipline in SkillScorer

SkillScorer ships with 5 Border Security & Customs disciplines and 50 individual skills out of the box. Choose a discipline to see every skill, its description and the levels that come with it — each one fully editable, renameable or removable, and you can add your own to match how your organisation actually works.

Passenger Processing & Border Clearance

10 skills

Border officers protect the community while facilitating legitimate travel. This scorecard covers document checks, questioning, risk assessment, communication and integrity so agencies can maintain consistent, fair and secure border processing.

  • Travel Document and Visa Verification
  • Questioning, Interviewing and Risk Assessment
  • Behaviour Detection and Situational Awareness
  • Immigration, Customs and Biosecurity Legislation Knowledge
  • Systems, Alerts and Data Entry Accuracy
  • Cultural Awareness and Communication With Diverse Travellers
  • De-Escalation and Managing Difficult Interactions
  • Decision Making and Referral for Further Examination
  • + 2 more
See all Passenger Processing & Border Clearance skills →

Cargo, Container & Freight Examination

10 skills

Cargo officers inspect goods entering and leaving the country. This scorecard covers risk targeting, physical examination, imaging, documentation and evidence handling.

  • Risk Targeting and Intelligence Use
  • Physical Container and Cargo Examination
  • X-Ray and Detection Technology Interpretation
  • Documentation and Manifest Checks
  • Prohibited and Restricted Goods Knowledge
  • Evidence Handling and Chain of Custody
  • Working Safely With Hazardous Cargo and Equipment
  • Detector Dog and Specialist Team Coordination
  • + 2 more
See all Cargo, Container & Freight Examination skills →

Investigations, Intelligence & Trade Enforcement

10 skills

Investigators and analysts work to disrupt smuggling and fraud. This scorecard covers analysis, evidence, interviewing, legal processes and inter-agency work.

  • Intelligence Analysis and Pattern Recognition
  • Investigation Planning and Case Management
  • Evidence Collection, Exhibits and Statements
  • Interviewing Suspects and Witnesses
  • Financial and Trade-Based Crime Awareness
  • Legal Powers, Warrants and Court Preparation
  • Inter-Agency and International Cooperation
  • Information Security and Confidentiality
  • + 2 more
See all Investigations, Intelligence & Trade Enforcement skills →

Maritime & Coastal Surveillance

10 skills

Maritime officers patrol coasts and boarding vessels at sea. This scorecard covers seamanship, boarding, surveillance, safety and legal powers.

  • Seamanship and Vessel Safety
  • Boarding Procedures and Personal Safety
  • Surveillance and Radar Interpretation
  • Search and Rescue Awareness
  • Legal Powers and Maritime Law
  • Communication and Radio Procedures
  • Detained Persons and Welfare
  • Documentation and Evidence at Sea
  • + 2 more
See all Maritime & Coastal Surveillance skills →

Border Operations Management & Compliance

10 skills

Operations managers lead teams in demanding security environments. This scorecard covers rostering, risk, policy, integrity and stakeholder communication.

  • Operational Planning and Rostering
  • Risk Management and Contingency Planning
  • Policy Interpretation and Implementation
  • Integrity, Professional Standards and Conduct
  • Performance Management and Coaching
  • Stakeholder Communication With Airlines, Ports and Agencies
  • Incident Response and Critical Event Management
  • Staff Wellbeing and Resilience
  • + 2 more
See all Border Operations Management & Compliance skills →

See it set up for Border Security & Customs

Book a demo and we'll help you configure SkillScorer around how your organisation actually works.

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