Disability Services
Disability Support Work skills assessment
Disability support workers help people live the lives they choose. This scorecard covers person-centred practice, personal care, communication, risk and documentation so providers can show consistent quality of support.
- 12 skills to score
- 1–10 scale on every skill
- 6 starting levels
The 12 Disability Support Work skills you can score
These are the default Disability Support Work skills in SkillScorer. Each one is scored from 1 to 10 for every support worker, and you can edit, remove or add skills at any time.
Person-Centred Support
Puts the participant's goals, choices and preferences at the centre of every interaction.
Personal Care and Dignity
Assists with personal care safely, respectfully and with privacy.
Communication Approaches
Uses each person's preferred communication, including visual and augmentative supports.
Promoting Independence
Builds skills and confidence rather than doing tasks for the person.
Positive Behaviour Support
Follows behaviour support plans and responds calmly and safely.
Manual Handling and Mobility Support
Transfers and supports mobility safely with correct equipment.
Medication Support
Supports medication in line with plans and scope.
Community Access and Participation
Supports participation in social, work and community activities.
Rights, Choice and Control
Understands rights and supports decision making.
Incident Reporting
Reports incidents and near misses accurately and quickly.
Progress Notes and Documentation
Writes clear, factual, respectful notes.
Working with Families and Carers
Communicates respectfully with families and advocates.
Levels included with Disability Support Work
Disability Support Work starts with 6 levels, which SkillScorer calls “Career Stage” for disability services, so support workers can be grouped and compared fairly. Rename, reorder or replace them at any time.
- Trainee
- Support Worker
- Senior Support Worker
- Team Leader
- Coordinator
- Service Manager
How Disability Support Work works in SkillScorer
Score
Each support worker in a service is scored on the Disability Support Work skills in the Skills Matrix: tap a cell, type a score, and it saves itself.
Compare
Rank support workers, compare two side by side, or compare your services against each other to see exactly where the strengths and gaps are.
Track
Scores are kept year after year, so you can see who is improving and which Disability Support Work skills need attention. Reports also follow each team leader's service.
Disability Support Work scorecard: common questions
What skills does the Disability Support Work scorecard include?
SkillScorer's Disability Support Work scorecard covers 12 skills: Person-Centred Support, Personal Care and Dignity, Communication Approaches, Promoting Independence, Positive Behaviour Support, Manual Handling and Mobility Support, Medication Support, Community Access and Participation, Rights, Choice and Control, Incident Reporting, Progress Notes and Documentation and Working with Families and Carers. Each one comes with a written description of what it measures, and you can edit, rename, remove or add skills to suit your organisation.
How are support workers scored in Disability Support Work?
Every support worker is scored from 1 to 10 on each skill (1 = Poor, 5 = Average, 10 = Elite), one service and year at a time. Scores autosave in the Skills Matrix, and the 18 built-in reports turn them into rankings, radar charts, skill gaps and year-on-year trends.
Which levels come with Disability Support Work?
Disability Support Work starts with these levels (called “Career Stage” in the app): Trainee, Support Worker, Senior Support Worker, Team Leader, Coordinator and Service Manager. They are just a starting point, so you can rename, reorder or replace them.
Can I change the Disability Support Work skills and wording?
Yes. The skills, levels and labels are all editable per organisation. In disability services the app talks about support workers, services and team leaders, and you can change any of those words too.
Score Disability Support Work with SkillScorer
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