Emergency Management & Disaster Recovery
Business Continuity & Crisis Management skills assessment
Continuity and crisis managers help organisations survive disruption. This scorecard covers impact analysis, planning, testing, crisis leadership and communication.
- 10 skills to score
- 1–10 scale on every skill
- 5 starting levels
The 10 Business Continuity & Crisis Management skills you can score
These are the default Business Continuity & Crisis Management skills in SkillScorer. Each one is scored from 1 to 10 for every officer, and you can edit, remove or add skills at any time.
Business Impact Analysis
Identifies critical functions and impacts.
Continuity and Recovery Plan Development
Writes continuity and recovery plans that set out roles, actions and priorities.
Crisis Team Activation and Leadership
Activates and leads a crisis team and directs decisions under pressure.
Crisis Communication with Staff, Customers and Media
Communicates clearly and honestly with staff, customers and media during a crisis.
Testing, Exercising and Improvement
Tests plans through exercises and improves them from the results.
Supply Chain and Third-Party Resilience
Assesses supplier and third-party risks and plans alternatives.
Technology and Data Recovery Coordination
Coordinates with IT to recover systems and data within target times.
Standards and Framework Knowledge
Applies continuity standards and frameworks such as ISO 22301.
Governance, Reporting and Assurance
Reports to leadership and provides assurance that plans are current.
Learning from Incidents
Reviews incidents and near misses to improve resilience.
Levels included with Business Continuity & Crisis Management
Business Continuity & Crisis Management starts with 5 levels, which SkillScorer calls “Rank” for emergency management & disaster recovery, so officers can be grouped and compared fairly. Rename, reorder or replace them at any time.
- Analyst
- Continuity Officer
- Senior Officer
- Crisis Manager
- Head of Resilience
How Business Continuity & Crisis Management works in SkillScorer
Score
Each officer in a team is scored on the Business Continuity & Crisis Management skills in the Skills Matrix: tap a cell, type a score, and it saves itself.
Compare
Rank officers, compare two side by side, or compare your teams against each other to see exactly where the strengths and gaps are.
Track
Scores are kept year after year, so you can see who is improving and which Business Continuity & Crisis Management skills need attention. Reports also follow each team leader's team.
Business Continuity & Crisis Management scorecard: common questions
What skills does the Business Continuity & Crisis Management scorecard include?
SkillScorer's Business Continuity & Crisis Management scorecard covers 10 skills: Business Impact Analysis, Continuity and Recovery Plan Development, Crisis Team Activation and Leadership, Crisis Communication with Staff, Customers and Media, Testing, Exercising and Improvement, Supply Chain and Third-Party Resilience, Technology and Data Recovery Coordination, Standards and Framework Knowledge, Governance, Reporting and Assurance and Learning from Incidents. Each one comes with a written description of what it measures, and you can edit, rename, remove or add skills to suit your organisation.
How are officers scored in Business Continuity & Crisis Management?
Every officer is scored from 1 to 10 on each skill (1 = Poor, 5 = Average, 10 = Elite), one team and year at a time. Scores autosave in the Skills Matrix, and the 18 built-in reports turn them into rankings, radar charts, skill gaps and year-on-year trends.
Which levels come with Business Continuity & Crisis Management?
Business Continuity & Crisis Management starts with these levels (called “Rank” in the app): Analyst, Continuity Officer, Senior Officer, Crisis Manager and Head of Resilience. They are just a starting point, so you can rename, reorder or replace them.
Can I change the Business Continuity & Crisis Management skills and wording?
Yes. The skills, levels and labels are all editable per organisation. In emergency management & disaster recovery the app talks about officers, teams and team leaders, and you can change any of those words too.
Score Business Continuity & Crisis Management with SkillScorer
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