Emergency Services
Community First Responder skills assessment
Community responders provide life-saving help until an ambulance arrives. This scorecard covers first aid, CPR, defibrillation, scene safety and communication for volunteer response groups.
- 12 skills to score
- 1–10 scale on every skill
- 5 starting levels
The 12 Community First Responder skills you can score
These are the default Community First Responder skills in SkillScorer. Each one is scored from 1 to 10 for every officer, and you can edit, remove or add skills at any time.
CPR and Defibrillation
Delivers high-quality CPR and uses an AED correctly.
First Aid Assessment
Assesses patients and provides appropriate first aid.
Bleeding and Trauma Control
Controls bleeding and immobilises injuries.
Airway Management Basics
Maintains airways and provides oxygen support where trained.
Scene Safety
Recognises hazards and protects self and others.
Radio and Phone Communication
Communicates with dispatch clearly and briefly.
Patient Reassurance
Reassures patients and bystanders while waiting for the ambulance.
Handover to Ambulance
Provides concise information to arriving paramedics.
Documentation
Records care and observations accurately.
Equipment Readiness
Keeps first aid and defibrillator equipment checked and ready.
Confidentiality
Protects patient information and only shares it with the ambulance crew and authorised services.
Resilience and Debriefing
Uses debriefing and support after distressing incidents.
Levels included with Community First Responder
Community First Responder starts with 5 levels, which SkillScorer calls “Rank” for emergency services, so officers can be grouped and compared fairly. Rename, reorder or replace them at any time.
- Trainee
- Responder
- Senior Responder
- Team Leader
- Coordinator
How Community First Responder works in SkillScorer
Score
Each officer in a unit is scored on the Community First Responder skills in the Skills Matrix: tap a cell, type a score, and it saves itself.
Compare
Rank officers, compare two side by side, or compare your units against each other to see exactly where the strengths and gaps are.
Track
Scores are kept year after year, so you can see who is improving and which Community First Responder skills need attention. Reports also follow each senior officer's unit.
Community First Responder scorecard: common questions
What skills does the Community First Responder scorecard include?
SkillScorer's Community First Responder scorecard covers 12 skills: CPR and Defibrillation, First Aid Assessment, Bleeding and Trauma Control, Airway Management Basics, Scene Safety, Radio and Phone Communication, Patient Reassurance, Handover to Ambulance, Documentation, Equipment Readiness, Confidentiality and Resilience and Debriefing. Each one comes with a written description of what it measures, and you can edit, rename, remove or add skills to suit your organisation.
How are officers scored in Community First Responder?
Every officer is scored from 1 to 10 on each skill (1 = Poor, 5 = Average, 10 = Elite), one unit and year at a time. Scores autosave in the Skills Matrix, and the 18 built-in reports turn them into rankings, radar charts, skill gaps and year-on-year trends.
Which levels come with Community First Responder?
Community First Responder starts with these levels (called “Rank” in the app): Trainee, Responder, Senior Responder, Team Leader and Coordinator. They are just a starting point, so you can rename, reorder or replace them.
Can I change the Community First Responder skills and wording?
Yes. The skills, levels and labels are all editable per organisation. In emergency services the app talks about officers, units and senior officers, and you can change any of those words too.
Score Community First Responder with SkillScorer
Book a demo and we'll set up Emergency Services and Community First Responder with the skills, levels and wording ready to go.
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