Golf & Country Clubs
Clubhouse, Bistro & Function Service skills assessment
Clubhouse teams look after members after the round. This scorecard covers bar and bistro service, functions, responsible service and member relationships.
- 10 skills to score
- 1–10 scale on every skill
- 5 starting levels
The 10 Clubhouse, Bistro & Function Service skills you can score
These are the default Clubhouse, Bistro & Function Service skills in SkillScorer. Each one is scored from 1 to 10 for every team member, and you can edit, remove or add skills at any time.
Bar Service and Responsible Service of Alcohol
Serves drinks correctly and responsibly.
Bistro and Café Service
Serves meals efficiently and with a friendly manner.
Member Recognition and Hospitality
Remembers members and creates a welcoming environment.
Function and Event Service
Delivers weddings, presentations and corporate golf days.
Menu, Food Safety and Allergen Awareness
Follows food safety and allergen procedures.
Cash Handling and Point of Sale
Uses POS accurately and reconciles takings.
Stock, Ordering and Cellar Management
Orders and controls stock and manages the cellar.
Clubhouse Presentation and Cleanliness
Keeps the clubhouse clean and welcoming.
Handling Member Feedback
Responds constructively to comments and complaints.
Teamwork with Kitchen and Golf Staff
Coordinates well with other departments.
Levels included with Clubhouse, Bistro & Function Service
Clubhouse, Bistro & Function Service starts with 5 levels, which SkillScorer calls “Grade” for golf & country clubs, so team members can be grouped and compared fairly. Rename, reorder or replace them at any time.
- Trainee
- Team Member
- Senior Team Member
- Supervisor
- Clubhouse Manager
How Clubhouse, Bistro & Function Service works in SkillScorer
Score
Each team member in a club is scored on the Clubhouse, Bistro & Function Service skills in the Skills Matrix: tap a cell, type a score, and it saves itself.
Compare
Rank team members, compare two side by side, or compare your clubs against each other to see exactly where the strengths and gaps are.
Track
Scores are kept year after year, so you can see who is improving and which Clubhouse, Bistro & Function Service skills need attention. Reports also follow each head professional's club.
Clubhouse, Bistro & Function Service scorecard: common questions
What skills does the Clubhouse, Bistro & Function Service scorecard include?
SkillScorer's Clubhouse, Bistro & Function Service scorecard covers 10 skills: Bar Service and Responsible Service of Alcohol, Bistro and Café Service, Member Recognition and Hospitality, Function and Event Service, Menu, Food Safety and Allergen Awareness, Cash Handling and Point of Sale, Stock, Ordering and Cellar Management, Clubhouse Presentation and Cleanliness, Handling Member Feedback and Teamwork with Kitchen and Golf Staff. Each one comes with a written description of what it measures, and you can edit, rename, remove or add skills to suit your organisation.
How are team members scored in Clubhouse, Bistro & Function Service?
Every team member is scored from 1 to 10 on each skill (1 = Poor, 5 = Average, 10 = Elite), one club and year at a time. Scores autosave in the Skills Matrix, and the 18 built-in reports turn them into rankings, radar charts, skill gaps and year-on-year trends.
Which levels come with Clubhouse, Bistro & Function Service?
Clubhouse, Bistro & Function Service starts with these levels (called “Grade” in the app): Trainee, Team Member, Senior Team Member, Supervisor and Clubhouse Manager. They are just a starting point, so you can rename, reorder or replace them.
Can I change the Clubhouse, Bistro & Function Service skills and wording?
Yes. The skills, levels and labels are all editable per organisation. In golf & country clubs the app talks about team members, clubs and head professionals, and you can change any of those words too.
Score Clubhouse, Bistro & Function Service with SkillScorer
Book a demo and we'll set up Golf & Country Clubs and Clubhouse, Bistro & Function Service with the skills, levels and wording ready to go.
Book a demo