Medical Practices
Practice Management & Clinical Governance skills assessment
Practice managers make it possible for clinicians to do their best work. This scorecard covers accreditation, staffing, finances, quality improvement and patient experience.
- 10 skills to score
- 1–10 scale on every skill
- 5 starting levels
The 10 Practice Management & Clinical Governance skills you can score
These are the default Practice Management & Clinical Governance skills in SkillScorer. Each one is scored from 1 to 10 for every team member, and you can edit, remove or add skills at any time.
Accreditation Standards and Audit Readiness
Maintains evidence and systems for accreditation.
Clinical Governance and Incident Management
Manages incidents, risk and quality improvement.
Staff Recruitment, Rostering and Performance
Recruits, rosters and develops the practice team.
Practice Finances and Billing Optimisation
Manages budgets, billing and income effectively.
Patient Experience and Complaint Handling
Responds to feedback and complaints and improves service.
IT, Records and Cybersecurity Practices
Manages systems, backups and data security.
Infection Control and Sterilisation Compliance
Ensures infection control standards are met.
Workplace Health and Safety
Maintains a safe workplace for staff and patients.
Relationships with Doctors and Stakeholders
Works constructively with clinicians and external bodies.
Change Management and Service Development
Introduces new services and systems smoothly.
Levels included with Practice Management & Clinical Governance
Practice Management & Clinical Governance starts with 5 levels, which SkillScorer calls “Career Stage” for medical practices, so team members can be grouped and compared fairly. Rename, reorder or replace them at any time.
- Coordinator
- Assistant Practice Manager
- Practice Manager
- Group Practice Manager
- Operations Director
How Practice Management & Clinical Governance works in SkillScorer
Score
Each team member in a clinic is scored on the Practice Management & Clinical Governance skills in the Skills Matrix: tap a cell, type a score, and it saves itself.
Compare
Rank team members, compare two side by side, or compare your clinics against each other to see exactly where the strengths and gaps are.
Track
Scores are kept year after year, so you can see who is improving and which Practice Management & Clinical Governance skills need attention. Reports also follow each senior clinician's clinic.
Practice Management & Clinical Governance scorecard: common questions
What skills does the Practice Management & Clinical Governance scorecard include?
SkillScorer's Practice Management & Clinical Governance scorecard covers 10 skills: Accreditation Standards and Audit Readiness, Clinical Governance and Incident Management, Staff Recruitment, Rostering and Performance, Practice Finances and Billing Optimisation, Patient Experience and Complaint Handling, IT, Records and Cybersecurity Practices, Infection Control and Sterilisation Compliance, Workplace Health and Safety, Relationships with Doctors and Stakeholders and Change Management and Service Development. Each one comes with a written description of what it measures, and you can edit, rename, remove or add skills to suit your organisation.
How are team members scored in Practice Management & Clinical Governance?
Every team member is scored from 1 to 10 on each skill (1 = Poor, 5 = Average, 10 = Elite), one clinic and year at a time. Scores autosave in the Skills Matrix, and the 18 built-in reports turn them into rankings, radar charts, skill gaps and year-on-year trends.
Which levels come with Practice Management & Clinical Governance?
Practice Management & Clinical Governance starts with these levels (called “Career Stage” in the app): Coordinator, Assistant Practice Manager, Practice Manager, Group Practice Manager and Operations Director. They are just a starting point, so you can rename, reorder or replace them.
Can I change the Practice Management & Clinical Governance skills and wording?
Yes. The skills, levels and labels are all editable per organisation. In medical practices the app talks about team members, clinics and senior clinicians, and you can change any of those words too.
Score Practice Management & Clinical Governance with SkillScorer
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