Pharmaceutical & Life Sciences
Pharmaceutical Sales & Medical Affairs skills assessment
Pharmaceutical representatives share accurate information with healthcare professionals. This scorecard covers product knowledge, compliance, call planning and relationship building.
- 12 skills to score
- 1–10 scale on every skill
- 5 starting levels
The 12 Pharmaceutical Sales & Medical Affairs skills you can score
These are the default Pharmaceutical Sales & Medical Affairs skills in SkillScorer. Each one is scored from 1 to 10 for every team member, and you can edit, remove or add skills at any time.
Product and Disease Knowledge
Understands products and clinical evidence.
Compliance with Industry Codes
Follows industry codes and law on promotion, gifts and interactions with healthcare professionals.
Call Planning and Targeting
Plans calls and targets the right prescribers with the right message.
Presenting Clinical Evidence
Presents clinical data accurately and explains its relevance.
Building Professional Relationships
Builds trusted long-term relationships with healthcare professionals.
Handling Questions and Objections
Answers questions and objections honestly and refers to medical information when needed.
Territory Management
Plans time and routes across the territory to cover key customers.
Reporting and CRM Use
Records calls and feedback in the CRM and reports accurately.
Adverse Event Awareness
Recognises and reports adverse events and product complaints.
Digital Engagement
Uses digital and remote tools to engage healthcare professionals.
Teamwork with Medical and Marketing
Works with medical and marketing teams on messages and events.
Ethics and Integrity
Sells honestly and puts patient welfare ahead of sales.
Levels included with Pharmaceutical Sales & Medical Affairs
Pharmaceutical Sales & Medical Affairs starts with 5 levels, which SkillScorer calls “Seniority Level” for pharmaceutical & life sciences, so team members can be grouped and compared fairly. Rename, reorder or replace them at any time.
- Trainee
- Sales Representative
- Senior Representative
- Key Account Manager
- Regional Manager
How Pharmaceutical Sales & Medical Affairs works in SkillScorer
Score
Each team member in a department is scored on the Pharmaceutical Sales & Medical Affairs skills in the Skills Matrix: tap a cell, type a score, and it saves itself.
Compare
Rank team members, compare two side by side, or compare your departments against each other to see exactly where the strengths and gaps are.
Track
Scores are kept year after year, so you can see who is improving and which Pharmaceutical Sales & Medical Affairs skills need attention. Reports also follow each team leader's department.
Pharmaceutical Sales & Medical Affairs scorecard: common questions
What skills does the Pharmaceutical Sales & Medical Affairs scorecard include?
SkillScorer's Pharmaceutical Sales & Medical Affairs scorecard covers 12 skills: Product and Disease Knowledge, Compliance with Industry Codes, Call Planning and Targeting, Presenting Clinical Evidence, Building Professional Relationships, Handling Questions and Objections, Territory Management, Reporting and CRM Use, Adverse Event Awareness, Digital Engagement, Teamwork with Medical and Marketing and Ethics and Integrity. Each one comes with a written description of what it measures, and you can edit, rename, remove or add skills to suit your organisation.
How are team members scored in Pharmaceutical Sales & Medical Affairs?
Every team member is scored from 1 to 10 on each skill (1 = Poor, 5 = Average, 10 = Elite), one department and year at a time. Scores autosave in the Skills Matrix, and the 18 built-in reports turn them into rankings, radar charts, skill gaps and year-on-year trends.
Which levels come with Pharmaceutical Sales & Medical Affairs?
Pharmaceutical Sales & Medical Affairs starts with these levels (called “Seniority Level” in the app): Trainee, Sales Representative, Senior Representative, Key Account Manager and Regional Manager. They are just a starting point, so you can rename, reorder or replace them.
Can I change the Pharmaceutical Sales & Medical Affairs skills and wording?
Yes. The skills, levels and labels are all editable per organisation. In pharmaceutical & life sciences the app talks about team members, departments and team leaders, and you can change any of those words too.
Score Pharmaceutical Sales & Medical Affairs with SkillScorer
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