SkillScorer ships with 5 Ski Resorts & Snow Sports disciplines and 50 individual skills out of the box. Choose a discipline to see every skill, its description and the levels that come with it — each one fully editable, renameable or removable, and you can add your own to match how your organisation actually works.
10 skills
Lift operators move thousands of guests up the mountain safely each day. This scorecard covers loading and unloading, emergency procedures, communication, guest care and weather response so resorts can prove readiness each season.
- Safe Loading and Unloading of Guests
- Lift Stop, Restart and Emergency Procedures
- Radio Communication and Lift Coordination
- Pre-Opening Inspections and Checks
- Guest Behaviour Management and Safety Talks
- Working in Cold, Wind and Snow
- Managing Queues and Crowds
- Ticket Checks and Pass Scanning
- + 2 more
See all Lift Operations skills → 10 skills
Ski patrollers respond to injuries and manage hazards across the mountain. This scorecard covers first aid, rescue, avalanche awareness, sled handling and slope management for resort patrols.
- Trauma and Medical First Aid
- Accident Scene Management and Sled Handling
- Avalanche Awareness and Control Work
- Ski and Ride Proficiency in Difficult Terrain
- Slope Marking, Hazard Signage and Closures
- Radio Communication and Incident Reporting
- Chairlift and Terrain Rescue Techniques
- Search and Rescue for Missing Guests
- + 2 more
See all Ski Patrol & Mountain Safety skills → 10 skills
Grooming and snowmaking crews create the surface guests ski on. This scorecard covers snow production, groomer operation, night work safety, terrain knowledge and maintenance.
- Snowmaking Conditions and Gun Operation
- Water, Air and Pump System Monitoring
- Piste Groomer Operation and Slope Finishing
- Winch Cat and Steep Slope Safety
- Night Shift Alertness and Isolation Safety
- Terrain Feature and Park Shaping
- Snow Depth, Snowpack and Weather Monitoring
- Machine Maintenance and Fuel Handling
- + 2 more
See all Snowmaking & Grooming Operations skills → 10 skills
Hire and guest services teams get thousands of guests ready to enjoy the snow. This scorecard covers boot fitting, binding safety, service speed, product knowledge and customer care.
- Boot Fitting and Sizing
- Binding Adjustment and Release Setting Safety
- Equipment Selection for Ability and Conditions
- Speed and Accuracy at Peak Times
- Ticketing, Lesson Bookings and Payment Handling
- Retail Product Knowledge and Selling
- Equipment Servicing, Waxing and Tuning
- Guest Enquiries and Resort Information
- + 2 more
See all Ski & Snowboard Hire, Retail & Guest Services skills → 10 skills
Resort managers run a seasonal business in a demanding environment. This scorecard covers seasonal staffing, safety, weather response, budgeting and guest experience.
- Seasonal Recruitment, Training and Retention
- Safety Management Systems and Risk Assessment
- Weather Decision Making and Trail Openings
- Budgeting, Yield and Pricing
- Guest Experience and Complaint Management
- Accommodation, Food and Beverage Coordination
- Community and Stakeholder Relationships
- Environmental Management and Regulatory Compliance
- + 2 more
See all Snow Sports Resort Operations Management skills →