Cleaning & Facilities Management
Commercial Cleaning skills assessment
Commercial cleaners protect health and first impressions. This scorecard covers cleaning methods, chemical safety, equipment, presentation and reliability so contractors can prove quality to clients.
- 12 skills to score
- 1–10 scale on every skill
- 6 starting levels
The 12 Commercial Cleaning skills you can score
These are the default Commercial Cleaning skills in SkillScorer. Each one is scored from 1 to 10 for every team member, and you can edit, remove or add skills at any time.
Cleaning Methods and Sequence
Cleans in the right order, using appropriate methods for each surface.
Chemical Knowledge and Safety
Selects, dilutes and stores chemicals correctly using safety data sheets.
Equipment Operation
Uses vacuums, scrubbers and polishers safely and effectively.
Amenities and Restrooms
Cleans and restocks amenities to hygiene standards.
Floor Care
Maintains hard and soft floors with correct techniques.
Glass and High-Touch Surfaces
Cleans windows and high-touch points without streaks.
Waste and Recycling Handling
Handles waste safely and sorts correctly.
Site Security and Key Control
Follows site security rules and looks after keys, alarms and access cards responsibly.
Task Checklists and Quality Standards
Works through task checklists so every area is cleaned to the agreed standard.
Time Management
Completes rounds within allocated time.
Presentation and Professionalism
Presents neatly, behaves courteously on client sites and represents the company well.
Incident and Hazard Reporting
Reports spills, damage and hazards promptly.
Levels included with Commercial Cleaning
Commercial Cleaning starts with 6 levels, which SkillScorer calls “Grade” for cleaning & facilities management, so team members can be grouped and compared fairly. Rename, reorder or replace them at any time.
- Trainee
- Cleaner
- Senior Cleaner
- Team Leader
- Supervisor
- Contract Manager
How Commercial Cleaning works in SkillScorer
Score
Each team member in a site is scored on the Commercial Cleaning skills in the Skills Matrix: tap a cell, type a score, and it saves itself.
Compare
Rank team members, compare two side by side, or compare your sites against each other to see exactly where the strengths and gaps are.
Track
Scores are kept year after year, so you can see who is improving and which Commercial Cleaning skills need attention. Reports also follow each supervisor's site.
Commercial Cleaning scorecard: common questions
What skills does the Commercial Cleaning scorecard include?
SkillScorer's Commercial Cleaning scorecard covers 12 skills: Cleaning Methods and Sequence, Chemical Knowledge and Safety, Equipment Operation, Amenities and Restrooms, Floor Care, Glass and High-Touch Surfaces, Waste and Recycling Handling, Site Security and Key Control, Task Checklists and Quality Standards, Time Management, Presentation and Professionalism and Incident and Hazard Reporting. Each one comes with a written description of what it measures, and you can edit, rename, remove or add skills to suit your organisation.
How are team members scored in Commercial Cleaning?
Every team member is scored from 1 to 10 on each skill (1 = Poor, 5 = Average, 10 = Elite), one site and year at a time. Scores autosave in the Skills Matrix, and the 18 built-in reports turn them into rankings, radar charts, skill gaps and year-on-year trends.
Which levels come with Commercial Cleaning?
Commercial Cleaning starts with these levels (called “Grade” in the app): Trainee, Cleaner, Senior Cleaner, Team Leader, Supervisor and Contract Manager. They are just a starting point, so you can rename, reorder or replace them.
Can I change the Commercial Cleaning skills and wording?
Yes. The skills, levels and labels are all editable per organisation. In cleaning & facilities management the app talks about team members, sites and supervisors, and you can change any of those words too.
Score Commercial Cleaning with SkillScorer
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