Cleaning & Facilities Management
Facilities Maintenance skills assessment
Facilities technicians keep buildings safe and functional. This scorecard covers inspections, preventive maintenance, basic trades, safety compliance and responsiveness.
- 12 skills to score
- 1–10 scale on every skill
- 6 starting levels
The 12 Facilities Maintenance skills you can score
These are the default Facilities Maintenance skills in SkillScorer. Each one is scored from 1 to 10 for every team member, and you can edit, remove or add skills at any time.
Building Inspections
Inspects systems and structure and records defects.
Preventive Maintenance
Completes scheduled maintenance tasks to plan.
General Repairs
Performs minor carpentry, plumbing and electrical repairs.
HVAC and Services Awareness
Understands basic plant operation and faults.
Fire and Life Safety Systems
Tests and records fire and emergency equipment.
Work Order Management
Logs, prioritises and closes maintenance work orders accurately and on time.
Contractor Supervision
Coordinates and inspects contractor work.
Energy and Water Efficiency
Spots and fixes energy and water waste in lighting, air conditioning and plumbing.
Safety and Permit Procedures
Follows permit to work, isolation and safety procedures for electrical, heights and hot work.
Tool and Parts Management
Keeps tools, parts and consumables organised, stocked and ready for jobs.
Customer Responsiveness
Responds quickly to building occupants' requests and keeps them informed about repairs.
Documentation
Records repairs, inspections and compliance checks accurately in the maintenance system.
Levels included with Facilities Maintenance
Facilities Maintenance starts with 6 levels, which SkillScorer calls “Grade” for cleaning & facilities management, so team members can be grouped and compared fairly. Rename, reorder or replace them at any time.
- Trainee
- Cleaner
- Senior Cleaner
- Team Leader
- Supervisor
- Contract Manager
How Facilities Maintenance works in SkillScorer
Score
Each team member in a site is scored on the Facilities Maintenance skills in the Skills Matrix: tap a cell, type a score, and it saves itself.
Compare
Rank team members, compare two side by side, or compare your sites against each other to see exactly where the strengths and gaps are.
Track
Scores are kept year after year, so you can see who is improving and which Facilities Maintenance skills need attention. Reports also follow each supervisor's site.
Facilities Maintenance scorecard: common questions
What skills does the Facilities Maintenance scorecard include?
SkillScorer's Facilities Maintenance scorecard covers 12 skills: Building Inspections, Preventive Maintenance, General Repairs, HVAC and Services Awareness, Fire and Life Safety Systems, Work Order Management, Contractor Supervision, Energy and Water Efficiency, Safety and Permit Procedures, Tool and Parts Management, Customer Responsiveness and Documentation. Each one comes with a written description of what it measures, and you can edit, rename, remove or add skills to suit your organisation.
How are team members scored in Facilities Maintenance?
Every team member is scored from 1 to 10 on each skill (1 = Poor, 5 = Average, 10 = Elite), one site and year at a time. Scores autosave in the Skills Matrix, and the 18 built-in reports turn them into rankings, radar charts, skill gaps and year-on-year trends.
Which levels come with Facilities Maintenance?
Facilities Maintenance starts with these levels (called “Grade” in the app): Trainee, Cleaner, Senior Cleaner, Team Leader, Supervisor and Contract Manager. They are just a starting point, so you can rename, reorder or replace them.
Can I change the Facilities Maintenance skills and wording?
Yes. The skills, levels and labels are all editable per organisation. In cleaning & facilities management the app talks about team members, sites and supervisors, and you can change any of those words too.
Score Facilities Maintenance with SkillScorer
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