Energy & Utilities
Metering & Smart Grid skills assessment
Metering technicians measure how energy is used. This scorecard covers installation, testing, data, safety and customer contact for residential and commercial metering.
- 12 skills to score
- 1–10 scale on every skill
- 6 starting levels
The 12 Metering & Smart Grid skills you can score
These are the default Metering & Smart Grid skills in SkillScorer. Each one is scored from 1 to 10 for every operator, and you can edit, remove or add skills at any time.
Meter Installation and Exchange
Installs and changes meters accurately and safely.
Meter Testing and Calibration
Tests and calibrates meters to accuracy standards.
Smart Meter Communications
Configures and troubleshoots communications.
Data Validation
Checks readings and identifies anomalies.
Electrical Safety and Isolation
Follows isolation and testing procedures.
Customer Interaction
Deals politely with customers during visits.
Tampering and Theft Awareness
Recognises and reports irregularities.
Documentation and Compliance
Records work accurately and follows metering regulations and procedures.
Fault Finding
Diagnoses meter and connection faults.
Vehicle and Site Safety
Drives safely and manages site hazards.
Time Management
Manages a busy schedule of meter jobs and appointments efficiently.
Technology Adaptability
Adapts to new metering and smart grid technology.
Levels included with Metering & Smart Grid
Metering & Smart Grid starts with 6 levels, which SkillScorer calls “Grade” for energy & utilities, so operators can be grouped and compared fairly. Rename, reorder or replace them at any time.
- Trainee
- Operator
- Senior Operator
- Team Leader
- Supervisor
- Manager
How Metering & Smart Grid works in SkillScorer
Score
Each operator in a depot is scored on the Metering & Smart Grid skills in the Skills Matrix: tap a cell, type a score, and it saves itself.
Compare
Rank operators, compare two side by side, or compare your depots against each other to see exactly where the strengths and gaps are.
Track
Scores are kept year after year, so you can see who is improving and which Metering & Smart Grid skills need attention. Reports also follow each team leader's depot.
Metering & Smart Grid scorecard: common questions
What skills does the Metering & Smart Grid scorecard include?
SkillScorer's Metering & Smart Grid scorecard covers 12 skills: Meter Installation and Exchange, Meter Testing and Calibration, Smart Meter Communications, Data Validation, Electrical Safety and Isolation, Customer Interaction, Tampering and Theft Awareness, Documentation and Compliance, Fault Finding, Vehicle and Site Safety, Time Management and Technology Adaptability. Each one comes with a written description of what it measures, and you can edit, rename, remove or add skills to suit your organisation.
How are operators scored in Metering & Smart Grid?
Every operator is scored from 1 to 10 on each skill (1 = Poor, 5 = Average, 10 = Elite), one depot and year at a time. Scores autosave in the Skills Matrix, and the 18 built-in reports turn them into rankings, radar charts, skill gaps and year-on-year trends.
Which levels come with Metering & Smart Grid?
Metering & Smart Grid starts with these levels (called “Grade” in the app): Trainee, Operator, Senior Operator, Team Leader, Supervisor and Manager. They are just a starting point, so you can rename, reorder or replace them.
Can I change the Metering & Smart Grid skills and wording?
Yes. The skills, levels and labels are all editable per organisation. In energy & utilities the app talks about operators, depots and team leaders, and you can change any of those words too.
Score Metering & Smart Grid with SkillScorer
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