Financial Services
Financial Markets Operations skills assessment
Operations teams keep financial businesses running accurately. This scorecard covers trade capture, reconciliation, controls, reporting and problem solving.
- 12 skills to score
- 1–10 scale on every skill
- 6 starting levels
The 12 Financial Markets Operations skills you can score
These are the default Financial Markets Operations skills in SkillScorer. Each one is scored from 1 to 10 for every team member, and you can edit, remove or add skills at any time.
Trade Capture and Confirmation
Records and confirms trades accurately.
Settlement and Payment Processing
Processes settlements and payments accurately and on time.
Reconciliation Skills
Reconciles positions and cash and resolves breaks.
Operational Risk Awareness
Recognises and reports operational risks.
Reporting and MI
Produces management information reports.
Corporate Actions Processing
Processes corporate actions correctly.
Regulatory Reporting Support
Supports accurate, timely regulatory reporting for trades and positions.
Systems and Automation
Uses and improves systems and automation.
Exception Management
Investigates and resolves trade exceptions and breaks quickly.
Attention to Detail
Checks trade details, amounts and settlement instructions carefully.
Time Pressure Performance
Performs accurately against cut-off times.
Teamwork
Works with front office and other teams.
Levels included with Financial Markets Operations
Financial Markets Operations starts with 6 levels, which SkillScorer calls “Seniority Level” for financial services, so team members can be grouped and compared fairly. Rename, reorder or replace them at any time.
- Trainee
- Associate
- Adviser
- Senior Adviser
- Team Leader
- Manager
How Financial Markets Operations works in SkillScorer
Score
Each team member in a team is scored on the Financial Markets Operations skills in the Skills Matrix: tap a cell, type a score, and it saves itself.
Compare
Rank team members, compare two side by side, or compare your teams against each other to see exactly where the strengths and gaps are.
Track
Scores are kept year after year, so you can see who is improving and which Financial Markets Operations skills need attention. Reports also follow each team leader's team.
Financial Markets Operations scorecard: common questions
What skills does the Financial Markets Operations scorecard include?
SkillScorer's Financial Markets Operations scorecard covers 12 skills: Trade Capture and Confirmation, Settlement and Payment Processing, Reconciliation Skills, Operational Risk Awareness, Reporting and MI, Corporate Actions Processing, Regulatory Reporting Support, Systems and Automation, Exception Management, Attention to Detail, Time Pressure Performance and Teamwork. Each one comes with a written description of what it measures, and you can edit, rename, remove or add skills to suit your organisation.
How are team members scored in Financial Markets Operations?
Every team member is scored from 1 to 10 on each skill (1 = Poor, 5 = Average, 10 = Elite), one team and year at a time. Scores autosave in the Skills Matrix, and the 18 built-in reports turn them into rankings, radar charts, skill gaps and year-on-year trends.
Which levels come with Financial Markets Operations?
Financial Markets Operations starts with these levels (called “Seniority Level” in the app): Trainee, Associate, Adviser, Senior Adviser, Team Leader and Manager. They are just a starting point, so you can rename, reorder or replace them.
Can I change the Financial Markets Operations skills and wording?
Yes. The skills, levels and labels are all editable per organisation. In financial services the app talks about team members, teams and team leaders, and you can change any of those words too.
Score Financial Markets Operations with SkillScorer
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