Fitness Centres & Leisure Facilities
Facility Management & Health Club Operations skills assessment
Facility managers run complex sites where safety, budgets and member experience meet. This scorecard covers operations, compliance, maintenance, staffing and financial management.
- 10 skills to score
- 1–10 scale on every skill
- 5 starting levels
The 10 Facility Management & Health Club Operations skills you can score
These are the default Facility Management & Health Club Operations skills in SkillScorer. Each one is scored from 1 to 10 for every team member, and you can edit, remove or add skills at any time.
Daily Operations and Duty Management
Runs the facility through the day and solves issues as they arise.
Work Health and Safety Compliance
Maintains safety systems, risk assessments and incident management.
Asset Maintenance and Contractor Management
Plans maintenance and manages contractors and warranties.
Rostering and Labour Cost Control
Rosters to demand and manages labour costs.
Membership and Revenue Performance
Monitors membership, retention and secondary revenue and acts on trends.
Budgeting and Financial Reporting
Manages budgets and explains variances.
Leading and Developing the Team
Coaches supervisors and builds a positive culture.
Emergency and Critical Incident Management
Manages emergencies and critical incidents.
Community and Stakeholder Engagement
Builds relationships with councils, clubs and schools.
Energy, Sustainability and Facility Presentation
Reduces energy and water use and keeps the facility attractive.
Levels included with Facility Management & Health Club Operations
Facility Management & Health Club Operations starts with 5 levels, which SkillScorer calls “Grade” for fitness centres & leisure facilities, so team members can be grouped and compared fairly. Rename, reorder or replace them at any time.
- Duty Manager
- Assistant Manager
- Facility Manager
- Area Manager
- Regional Manager
How Facility Management & Health Club Operations works in SkillScorer
Score
Each team member in a facility is scored on the Facility Management & Health Club Operations skills in the Skills Matrix: tap a cell, type a score, and it saves itself.
Compare
Rank team members, compare two side by side, or compare your facilities against each other to see exactly where the strengths and gaps are.
Track
Scores are kept year after year, so you can see who is improving and which Facility Management & Health Club Operations skills need attention. Reports also follow each team leader's facility.
Facility Management & Health Club Operations scorecard: common questions
What skills does the Facility Management & Health Club Operations scorecard include?
SkillScorer's Facility Management & Health Club Operations scorecard covers 10 skills: Daily Operations and Duty Management, Work Health and Safety Compliance, Asset Maintenance and Contractor Management, Rostering and Labour Cost Control, Membership and Revenue Performance, Budgeting and Financial Reporting, Leading and Developing the Team, Emergency and Critical Incident Management, Community and Stakeholder Engagement and Energy, Sustainability and Facility Presentation. Each one comes with a written description of what it measures, and you can edit, rename, remove or add skills to suit your organisation.
How are team members scored in Facility Management & Health Club Operations?
Every team member is scored from 1 to 10 on each skill (1 = Poor, 5 = Average, 10 = Elite), one facility and year at a time. Scores autosave in the Skills Matrix, and the 18 built-in reports turn them into rankings, radar charts, skill gaps and year-on-year trends.
Which levels come with Facility Management & Health Club Operations?
Facility Management & Health Club Operations starts with these levels (called “Grade” in the app): Duty Manager, Assistant Manager, Facility Manager, Area Manager and Regional Manager. They are just a starting point, so you can rename, reorder or replace them.
Can I change the Facility Management & Health Club Operations skills and wording?
Yes. The skills, levels and labels are all editable per organisation. In fitness centres & leisure facilities the app talks about team members, facilities and team leaders, and you can change any of those words too.
Score Facility Management & Health Club Operations with SkillScorer
Book a demo and we'll set up Fitness Centres & Leisure Facilities and Facility Management & Health Club Operations with the skills, levels and wording ready to go.
Book a demo