SkillScorer ships with 5 Freight Forwarding & Customs Brokerage disciplines and 50 individual skills out of the box. Choose a discipline to see every skill, its description and the levels that come with it — each one fully editable, renameable or removable, and you can add your own to match how your organisation actually works.
10 skills
Freight forwarders move goods across borders on tight schedules. This scorecard covers booking, documentation, tracking, carrier management and customer service so forwarders can develop coordinators and reduce costly errors.
- Shipment Booking and Routing
- Incoterms and Freight Terms Knowledge
- Shipping Documents (Bill of Lading, Airway Bill, Invoice)
- Carrier, Shipping Line and Agent Management
- Tracking, Exceptions and Delay Management
- Rates, Quoting and Cost Control
- Customer Communication and Updates
- Dangerous Goods and Special Cargo Awareness
- + 2 more
See all Import & Export Freight Coordination skills → 10 skills
Customs brokers keep imports and exports moving legally. This scorecard covers classification, valuation, permits, biosecurity, declarations and compliance.
- Tariff Classification and Rules of Origin
- Customs Valuation and Duty Calculation
- Import and Export Declaration Lodgement
- Permits, Licences and Biosecurity Requirements
- Free Trade Agreements and Duty Concessions
- Sanctions, Controlled Goods and Compliance Checks
- Audits, Records and Legal Obligations
- Client Advice on Trade Requirements
- + 2 more
See all Customs Brokerage & Trade Compliance skills → 10 skills
Freight terminals receive, store and dispatch cargo. This scorecard covers handling, inventory, delivery scheduling, safety and documentation.
- Container Unpacking and Loading
- Cargo Inspection and Damage Recording
- Storage, Inventory and Cross-Dock Operation
- Delivery Scheduling and Transport Booking
- Forklift and Equipment Operation
- Cargo Securing and Load Restraint
- Dangerous Goods Segregation
- Terminal Systems and Handheld Devices
- + 2 more
See all Warehousing, Cargo Handling & Transport Coordination skills → 10 skills
Freight sales staff win and manage customers. This scorecard covers prospecting, quoting, service, relationship management and market knowledge.
- Prospecting and Lead Generation
- Understanding Customer Supply Chains
- Rate Negotiation and Quoting
- Account Management and Reviews
- Trade Lane and Market Knowledge
- Handling Complaints and Service Failures
- Proposals, Tenders and RFQ Response
- Credit Awareness and Payment Terms
- + 2 more
See all International Trade Sales & Customer Service skills → 10 skills
Risk and compliance teams protect forwarders and customers. This scorecard covers cargo insurance, security, sanctions, biosecurity and incident management.
- Cargo Insurance and Claims Knowledge
- Supply Chain Security Programs
- Sanctions, Export Controls and Dual-Use Goods
- Biosecurity and Quarantine Requirements
- Incident and Loss Investigation
- Contract and Liability Awareness
- Policy Development and Training
- Audit Readiness and Certification
- + 2 more
See all Supply Chain Compliance, Insurance & Risk skills →