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Skills assessment for Government & Public Sector

Build consistent, fair evidence of capability across every officer, team and agency.

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Skills your team could be scored on in Policy Development

Policy Research and Evidence GatheringProblem DefinitionOptions Analysis

Every skill, level, and label is editable — this is a starting point, not a fixed list.

Every Government & Public Sector discipline in SkillScorer

SkillScorer ships with 6 Government & Public Sector disciplines and 72 individual skills out of the box. Choose a discipline to see every skill, its description and the levels that come with it — each one fully editable, renameable or removable, and you can add your own to match how your organisation actually works.

Policy Development

12 skills

Policy officers turn evidence and public interest into advice for decision makers. This scorecard covers research, analysis, briefing, consultation and implementation planning so agencies can build capability consistently.

  • Policy Research and Evidence Gathering
  • Problem Definition
  • Options Analysis
  • Briefing and Ministerial Writing
  • Stakeholder Consultation
  • Legislative and Regulatory Awareness
  • Implementation Planning
  • Cross-Agency Collaboration
  • + 4 more
See all Policy Development skills →

Program & Project Delivery in Government

12 skills

Public programs must deliver value to citizens. This scorecard covers planning, governance, procurement, grant administration and reporting for program and project staff in government agencies.

  • Program Planning and Governance
  • Grant and Funding Administration
  • Procurement and Contract Management
  • Budget and Financial Management
  • Risk and Issue Management
  • Stakeholder and Community Engagement
  • Benefits and Outcomes Tracking
  • Reporting to Executives and Parliament
  • + 4 more
See all Program & Project Delivery in Government skills →

Frontline Government Service Delivery

12 skills

Frontline staff are the public face of government. This scorecard covers customer service, eligibility assessment, accuracy, fairness and handling vulnerable clients in service centres and contact teams.

  • Client Service and Communication
  • Eligibility and Rules Application
  • Identity and Document Verification
  • Handling Vulnerable Clients
  • Managing Difficult Interactions
  • Systems and Data Entry Accuracy
  • Payments and Cash Handling
  • Complaint and Review Handling
  • + 4 more
See all Frontline Government Service Delivery skills →

Regulatory Compliance & Inspection

12 skills

Regulators protect the public through fair enforcement. This scorecard covers inspection technique, evidence, procedural fairness, communication and reporting.

  • Inspection Planning and Technique
  • Legislation and Standards Knowledge
  • Evidence Collection and Notes
  • Procedural Fairness
  • Communication with Regulated Parties
  • Risk-Based Prioritisation
  • Investigation and Interviewing
  • Report and Notice Writing
  • + 4 more
See all Regulatory Compliance & Inspection skills →

Government Leadership

12 skills

Public sector leaders manage people and resources in the public interest. This scorecard covers strategic leadership, people management, accountability, integrity and stakeholder relationships.

  • Strategic Leadership
  • People Leadership and Development
  • Accountability and Performance Management
  • Public Sector Values and Ethics
  • Stakeholder and Minister Relations
  • Resource and Budget Stewardship
  • Change Leadership
  • Communication and Influence
  • + 4 more
See all Government Leadership skills →

See it set up for Government & Public Sector

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