Government & Public Sector
Public Administration & Corporate Services skills assessment
Corporate services keep agencies running. This scorecard covers finance, procurement, human resources, records, governance and internal service quality.
- 12 skills to score
- 1–10 scale on every skill
- 6 starting levels
The 12 Public Administration & Corporate Services skills you can score
These are the default Public Administration & Corporate Services skills in SkillScorer. Each one is scored from 1 to 10 for every officer, and you can edit, remove or add skills at any time.
Financial Administration
Processes and reports accurately within financial rules.
Human Resources Support
Applies employment policies and awards properly.
Records and Information Management
Captures and manages records in line with legislation.
Governance and Committees
Prepares papers and supports decision making.
Internal Customer Service
Serves colleagues and business units promptly and helpfully.
Policy and Procedure Writing
Writes clear policies and procedures that are easy to follow.
Data and Systems Administration
Maintains records, data and corporate systems accurately.
Fraud and Ethics Awareness
Recognises fraud risks and follows codes of conduct.
Audit and Accountability Support
Supports audits and provides evidence and explanations.
Time and Workload Management
Manages competing tasks and deadlines.
Confidentiality
Protects sensitive government information.
Teamwork
Works with colleagues to deliver shared outcomes.
Levels included with Public Administration & Corporate Services
Public Administration & Corporate Services starts with 6 levels, which SkillScorer calls “Grade” for government & public sector, so officers can be grouped and compared fairly. Rename, reorder or replace them at any time.
- Graduate
- Officer
- Senior Officer
- Team Leader
- Manager
- Director
How Public Administration & Corporate Services works in SkillScorer
Score
Each officer in a branch is scored on the Public Administration & Corporate Services skills in the Skills Matrix: tap a cell, type a score, and it saves itself.
Compare
Rank officers, compare two side by side, or compare your branches against each other to see exactly where the strengths and gaps are.
Track
Scores are kept year after year, so you can see who is improving and which Public Administration & Corporate Services skills need attention. Reports also follow each team leader's branch.
Public Administration & Corporate Services scorecard: common questions
What skills does the Public Administration & Corporate Services scorecard include?
SkillScorer's Public Administration & Corporate Services scorecard covers 12 skills: Financial Administration, Human Resources Support, Records and Information Management, Governance and Committees, Internal Customer Service, Policy and Procedure Writing, Data and Systems Administration, Fraud and Ethics Awareness, Audit and Accountability Support, Time and Workload Management, Confidentiality and Teamwork. Each one comes with a written description of what it measures, and you can edit, rename, remove or add skills to suit your organisation.
How are officers scored in Public Administration & Corporate Services?
Every officer is scored from 1 to 10 on each skill (1 = Poor, 5 = Average, 10 = Elite), one branch and year at a time. Scores autosave in the Skills Matrix, and the 18 built-in reports turn them into rankings, radar charts, skill gaps and year-on-year trends.
Which levels come with Public Administration & Corporate Services?
Public Administration & Corporate Services starts with these levels (called “Grade” in the app): Graduate, Officer, Senior Officer, Team Leader, Manager and Director. They are just a starting point, so you can rename, reorder or replace them.
Can I change the Public Administration & Corporate Services skills and wording?
Yes. The skills, levels and labels are all editable per organisation. In government & public sector the app talks about officers, branches and team leaders, and you can change any of those words too.
Score Public Administration & Corporate Services with SkillScorer
Book a demo and we'll set up Government & Public Sector and Public Administration & Corporate Services with the skills, levels and wording ready to go.
Book a demo