Indigenous Community Services
Youth, Family & Social Support Services skills assessment
Family and youth workers support families through strengths-based, culturally safe practice. This scorecard covers engagement, safety, wellbeing, case work and cultural connection.
- 10 skills to score
- 1–10 scale on every skill
- 5 starting levels
The 10 Youth, Family & Social Support Services skills you can score
These are the default Youth, Family & Social Support Services skills in SkillScorer. Each one is scored from 1 to 10 for every worker, and you can edit, remove or add skills at any time.
Culturally Safe Engagement with Families
Engages families in culturally safe ways that respect their values and kinship.
Strengths-Based Assessment and Planning
Builds plans around a family's strengths and goals.
Child Safety and Wellbeing Awareness
Recognises child safety and wellbeing concerns and responds appropriately.
Youth Mentoring and Cultural Connection
Mentors young people and strengthens their connection to culture and Country.
Trauma and Intergenerational Impact Awareness
Understands the effects of trauma and intergenerational impacts and responds with care.
Referral and Interagency Collaboration
Refers to and collaborates with other agencies for joined-up support.
Home Visits and Outreach
Visits homes and communities respectfully and builds trust.
Case Notes and Confidentiality
Keeps accurate case notes and protects confidentiality.
Handling Crisis and Loss
Supports families through crisis and loss with sensitivity and practical help.
Self-Care and Community Support
Looks after own wellbeing and draws on community support.
Levels included with Youth, Family & Social Support Services
Youth, Family & Social Support Services starts with 5 levels, which SkillScorer calls “Career Stage” for indigenous community services, so workers can be grouped and compared fairly. Rename, reorder or replace them at any time.
- Youth Worker
- Family Worker
- Senior Worker
- Team Leader
- Manager
How Youth, Family & Social Support Services works in SkillScorer
Score
Each worker in a service is scored on the Youth, Family & Social Support Services skills in the Skills Matrix: tap a cell, type a score, and it saves itself.
Compare
Rank workers, compare two side by side, or compare your services against each other to see exactly where the strengths and gaps are.
Track
Scores are kept year after year, so you can see who is improving and which Youth, Family & Social Support Services skills need attention. Reports also follow each team leader's service.
Youth, Family & Social Support Services scorecard: common questions
What skills does the Youth, Family & Social Support Services scorecard include?
SkillScorer's Youth, Family & Social Support Services scorecard covers 10 skills: Culturally Safe Engagement with Families, Strengths-Based Assessment and Planning, Child Safety and Wellbeing Awareness, Youth Mentoring and Cultural Connection, Trauma and Intergenerational Impact Awareness, Referral and Interagency Collaboration, Home Visits and Outreach, Case Notes and Confidentiality, Handling Crisis and Loss and Self-Care and Community Support. Each one comes with a written description of what it measures, and you can edit, rename, remove or add skills to suit your organisation.
How are workers scored in Youth, Family & Social Support Services?
Every worker is scored from 1 to 10 on each skill (1 = Poor, 5 = Average, 10 = Elite), one service and year at a time. Scores autosave in the Skills Matrix, and the 18 built-in reports turn them into rankings, radar charts, skill gaps and year-on-year trends.
Which levels come with Youth, Family & Social Support Services?
Youth, Family & Social Support Services starts with these levels (called “Career Stage” in the app): Youth Worker, Family Worker, Senior Worker, Team Leader and Manager. They are just a starting point, so you can rename, reorder or replace them.
Can I change the Youth, Family & Social Support Services skills and wording?
Yes. The skills, levels and labels are all editable per organisation. In indigenous community services the app talks about workers, services and team leaders, and you can change any of those words too.
Score Youth, Family & Social Support Services with SkillScorer
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