Supermarkets & Grocery
Supermarket Management skills assessment
Supermarket managers run large, fast-moving businesses. This scorecard covers sales, margin, wastage, labour, safety and leadership for department and store managers.
- 10 skills to score
- 1–10 scale on every skill
- 5 starting levels
The 10 Supermarket Management skills you can score
These are the default Supermarket Management skills in SkillScorer. Each one is scored from 1 to 10 for every team member, and you can edit, remove or add skills at any time.
Sales, Margin and Trading Analysis
Reads trading reports and takes action on sales and margin.
Rostering and Labour Cost Management
Builds rosters to trade patterns and budget.
Waste, Shrink and Stock Loss Reduction
Controls waste and identifies causes of loss.
Recruitment, Training and Team Development
Develops team members and builds succession.
Food Safety, Compliance and Audit Readiness
Maintains standards and passes audits.
Customer Experience and Complaint Resolution
Improves service scores and resolves escalations.
Promotions, Ticketing and Store Standards
Runs promotions and ticketing and maintains store standards.
Health and Safety Leadership
Leads safe systems and incident response.
Supplier and Head Office Relationships
Works effectively with suppliers and head office.
Cash Office, Banking and Security Controls
Manages the cash office, banking and security controls.
Levels included with Supermarket Management
Supermarket Management starts with 5 levels, which SkillScorer calls “Grade” for supermarkets & grocery, so team members can be grouped and compared fairly. Rename, reorder or replace them at any time.
- Team Leader
- Department Manager
- Assistant Store Manager
- Store Manager
- Area Manager
How Supermarket Management works in SkillScorer
Score
Each team member in a department is scored on the Supermarket Management skills in the Skills Matrix: tap a cell, type a score, and it saves itself.
Compare
Rank team members, compare two side by side, or compare your departments against each other to see exactly where the strengths and gaps are.
Track
Scores are kept year after year, so you can see who is improving and which Supermarket Management skills need attention. Reports also follow each team leader's department.
Supermarket Management scorecard: common questions
What skills does the Supermarket Management scorecard include?
SkillScorer's Supermarket Management scorecard covers 10 skills: Sales, Margin and Trading Analysis, Rostering and Labour Cost Management, Waste, Shrink and Stock Loss Reduction, Recruitment, Training and Team Development, Food Safety, Compliance and Audit Readiness, Customer Experience and Complaint Resolution, Promotions, Ticketing and Store Standards, Health and Safety Leadership, Supplier and Head Office Relationships and Cash Office, Banking and Security Controls. Each one comes with a written description of what it measures, and you can edit, rename, remove or add skills to suit your organisation.
How are team members scored in Supermarket Management?
Every team member is scored from 1 to 10 on each skill (1 = Poor, 5 = Average, 10 = Elite), one department and year at a time. Scores autosave in the Skills Matrix, and the 18 built-in reports turn them into rankings, radar charts, skill gaps and year-on-year trends.
Which levels come with Supermarket Management?
Supermarket Management starts with these levels (called “Grade” in the app): Team Leader, Department Manager, Assistant Store Manager, Store Manager and Area Manager. They are just a starting point, so you can rename, reorder or replace them.
Can I change the Supermarket Management skills and wording?
Yes. The skills, levels and labels are all editable per organisation. In supermarkets & grocery the app talks about team members, departments and team leaders, and you can change any of those words too.
Score Supermarket Management with SkillScorer
Book a demo and we'll set up Supermarkets & Grocery and Supermarket Management with the skills, levels and wording ready to go.
Book a demo