Accommodation & Caravan Parks
Accommodation Management & Revenue skills assessment
Accommodation managers balance occupancy, rates and service. This scorecard covers revenue management, staffing, marketing, maintenance and financial control.
- 10 skills to score
- 1–10 scale on every skill
- 5 starting levels
The 10 Accommodation Management & Revenue skills you can score
These are the default Accommodation Management & Revenue skills in SkillScorer. Each one is scored from 1 to 10 for every team member, and you can edit, remove or add skills at any time.
Rate Setting and Revenue Management
Sets rates to balance occupancy and revenue.
Online Travel Agent and Channel Management
Manages distribution channels and commissions.
Staff Recruitment, Rostering and Training
Recruits, rosters and trains staff for busy and quiet periods.
Marketing and Direct Booking Growth
Grows direct bookings and repeat guests.
Maintenance, Refurbishment and Asset Planning
Plans and controls capital and maintenance.
Financial Reporting and Cost Control
Prepares financial reports and controls costs.
Compliance, Licensing and Safety
Meets legal and insurance requirements.
Guest Experience and Review Performance
Improves the guest experience and online review performance.
Supplier and Contractor Management
Manages suppliers and contractors and negotiates fair terms.
Seasonality and Event Planning
Plans for seasonal demand and local events.
Levels included with Accommodation Management & Revenue
Accommodation Management & Revenue starts with 5 levels, which SkillScorer calls “Grade” for accommodation & caravan parks, so team members can be grouped and compared fairly. Rename, reorder or replace them at any time.
- Assistant Manager
- Manager
- Senior Manager
- Area Manager
- Owner Operator
How Accommodation Management & Revenue works in SkillScorer
Score
Each team member in a property is scored on the Accommodation Management & Revenue skills in the Skills Matrix: tap a cell, type a score, and it saves itself.
Compare
Rank team members, compare two side by side, or compare your properties against each other to see exactly where the strengths and gaps are.
Track
Scores are kept year after year, so you can see who is improving and which Accommodation Management & Revenue skills need attention. Reports also follow each duty manager's property.
Accommodation Management & Revenue scorecard: common questions
What skills does the Accommodation Management & Revenue scorecard include?
SkillScorer's Accommodation Management & Revenue scorecard covers 10 skills: Rate Setting and Revenue Management, Online Travel Agent and Channel Management, Staff Recruitment, Rostering and Training, Marketing and Direct Booking Growth, Maintenance, Refurbishment and Asset Planning, Financial Reporting and Cost Control, Compliance, Licensing and Safety, Guest Experience and Review Performance, Supplier and Contractor Management and Seasonality and Event Planning. Each one comes with a written description of what it measures, and you can edit, rename, remove or add skills to suit your organisation.
How are team members scored in Accommodation Management & Revenue?
Every team member is scored from 1 to 10 on each skill (1 = Poor, 5 = Average, 10 = Elite), one property and year at a time. Scores autosave in the Skills Matrix, and the 18 built-in reports turn them into rankings, radar charts, skill gaps and year-on-year trends.
Which levels come with Accommodation Management & Revenue?
Accommodation Management & Revenue starts with these levels (called “Grade” in the app): Assistant Manager, Manager, Senior Manager, Area Manager and Owner Operator. They are just a starting point, so you can rename, reorder or replace them.
Can I change the Accommodation Management & Revenue skills and wording?
Yes. The skills, levels and labels are all editable per organisation. In accommodation & caravan parks the app talks about team members, properties and duty managers, and you can change any of those words too.
Score Accommodation Management & Revenue with SkillScorer
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