Accommodation & Caravan Parks
Housekeeping & Grounds skills assessment
Clean rooms and neat grounds decide guest reviews. This scorecard covers cleaning standards, changeover speed, linen, grounds care and safety.
- 10 skills to score
- 1–10 scale on every skill
- 5 starting levels
The 10 Housekeeping & Grounds skills you can score
These are the default Housekeeping & Grounds skills in SkillScorer. Each one is scored from 1 to 10 for every team member, and you can edit, remove or add skills at any time.
Room and Cabin Cleaning to Standard
Cleans and presents accommodation to a consistently high standard.
Changeover Speed and Time Management
Completes changeovers within target times.
Linen, Laundry and Amenity Control
Manages linen and replenishes amenities.
Bathrooms, Kitchens and Camp Kitchen Amenities
Keeps shared facilities clean and safe.
Pool, BBQ and Playground Safety Checks
Inspects pools, BBQs and playgrounds regularly and reports or fixes hazards.
Grounds, Gardens and Site Presentation
Keeps grounds, gardens and sites neat and welcoming.
Chemical Safety and Manual Handling
Handles cleaning chemicals and heavy items safely.
Reporting Maintenance and Damage
Reports maintenance issues and damage promptly and accurately.
Lost Property and Guest Privacy
Handles lost property properly and respects guests' privacy.
Attention to Detail and Inspection
Inspects cabins and amenities carefully so nothing is missed.
Levels included with Housekeeping & Grounds
Housekeeping & Grounds starts with 5 levels, which SkillScorer calls “Grade” for accommodation & caravan parks, so team members can be grouped and compared fairly. Rename, reorder or replace them at any time.
- Trainee
- Housekeeper
- Senior Housekeeper
- Head Housekeeper
- Housekeeping Manager
How Housekeeping & Grounds works in SkillScorer
Score
Each team member in a property is scored on the Housekeeping & Grounds skills in the Skills Matrix: tap a cell, type a score, and it saves itself.
Compare
Rank team members, compare two side by side, or compare your properties against each other to see exactly where the strengths and gaps are.
Track
Scores are kept year after year, so you can see who is improving and which Housekeeping & Grounds skills need attention. Reports also follow each duty manager's property.
Housekeeping & Grounds scorecard: common questions
What skills does the Housekeeping & Grounds scorecard include?
SkillScorer's Housekeeping & Grounds scorecard covers 10 skills: Room and Cabin Cleaning to Standard, Changeover Speed and Time Management, Linen, Laundry and Amenity Control, Bathrooms, Kitchens and Camp Kitchen Amenities, Pool, BBQ and Playground Safety Checks, Grounds, Gardens and Site Presentation, Chemical Safety and Manual Handling, Reporting Maintenance and Damage, Lost Property and Guest Privacy and Attention to Detail and Inspection. Each one comes with a written description of what it measures, and you can edit, rename, remove or add skills to suit your organisation.
How are team members scored in Housekeeping & Grounds?
Every team member is scored from 1 to 10 on each skill (1 = Poor, 5 = Average, 10 = Elite), one property and year at a time. Scores autosave in the Skills Matrix, and the 18 built-in reports turn them into rankings, radar charts, skill gaps and year-on-year trends.
Which levels come with Housekeeping & Grounds?
Housekeeping & Grounds starts with these levels (called “Grade” in the app): Trainee, Housekeeper, Senior Housekeeper, Head Housekeeper and Housekeeping Manager. They are just a starting point, so you can rename, reorder or replace them.
Can I change the Housekeeping & Grounds skills and wording?
Yes. The skills, levels and labels are all editable per organisation. In accommodation & caravan parks the app talks about team members, properties and duty managers, and you can change any of those words too.
Score Housekeeping & Grounds with SkillScorer
Book a demo and we'll set up Accommodation & Caravan Parks and Housekeeping & Grounds with the skills, levels and wording ready to go.
Book a demo