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Home Care & Community Aged Care skills assessment

Home care workers support older people to remain independent in their own homes. This scorecard covers home safety, personal care, domestic assistance, lone working and care coordination for community aged care providers.

  • 10 skills to score
  • 1–10 scale on every skill
  • 5 starting levels

The 10 Home Care & Community Aged Care skills you can score

These are the default Home Care & Community Aged Care skills in SkillScorer. Each one is scored from 1 to 10 for every care worker, and you can edit, remove or add skills at any time.

  1. Home Safety and Environment Checks

    Identifies hazards in the client's home and recommends or arranges practical fixes.

  2. Personal Care in the Home

    Provides personal care in a client's own environment while respecting their routines and privacy.

  3. Domestic Assistance and Meal Preparation

    Cleans, shops and prepares meals to the client's needs and preferences.

  4. Medication Prompting and Health Observations

    Prompts medications as directed and notices changes in health or wellbeing.

  5. Building Rapport and Trust

    Builds trusting relationships with clients who may be lonely, anxious or vulnerable.

  6. Lone Worker Safety

    Follows check-in procedures and manages personal safety when working alone.

  7. Care Plan and Package Awareness

    Understands each client's care plan, funding and what services are authorised.

  8. Time Management Between Visits

    Manages travel and visit times without cutting short client care.

  9. Reporting Concerns and Abuse Awareness

    Recognises signs of neglect or abuse and reports them through the correct channels.

  10. Working with Families and Allied Health

    Coordinates with families, GPs and therapists to support consistent care.

Levels included with Home Care & Community Aged Care

Home Care & Community Aged Care starts with 5 levels, which SkillScorer calls “Career Stage” for aged care & retirement living, so care workers can be grouped and compared fairly. Rename, reorder or replace them at any time.

  • Trainee
  • Home Care Worker
  • Senior Home Care Worker
  • Care Coordinator
  • Service Manager

How Home Care & Community Aged Care works in SkillScorer

Score

Each care worker in a unit is scored on the Home Care & Community Aged Care skills in the Skills Matrix: tap a cell, type a score, and it saves itself.

Compare

Rank care workers, compare two side by side, or compare your units against each other to see exactly where the strengths and gaps are.

Track

Scores are kept year after year, so you can see who is improving and which Home Care & Community Aged Care skills need attention. Reports also follow each team leader's unit.

Home Care & Community Aged Care scorecard: common questions

What skills does the Home Care & Community Aged Care scorecard include?

SkillScorer's Home Care & Community Aged Care scorecard covers 10 skills: Home Safety and Environment Checks, Personal Care in the Home, Domestic Assistance and Meal Preparation, Medication Prompting and Health Observations, Building Rapport and Trust, Lone Worker Safety, Care Plan and Package Awareness, Time Management Between Visits, Reporting Concerns and Abuse Awareness and Working with Families and Allied Health. Each one comes with a written description of what it measures, and you can edit, rename, remove or add skills to suit your organisation.

How are care workers scored in Home Care & Community Aged Care?

Every care worker is scored from 1 to 10 on each skill (1 = Poor, 5 = Average, 10 = Elite), one unit and year at a time. Scores autosave in the Skills Matrix, and the 18 built-in reports turn them into rankings, radar charts, skill gaps and year-on-year trends.

Which levels come with Home Care & Community Aged Care?

Home Care & Community Aged Care starts with these levels (called “Career Stage” in the app): Trainee, Home Care Worker, Senior Home Care Worker, Care Coordinator and Service Manager. They are just a starting point, so you can rename, reorder or replace them.

Can I change the Home Care & Community Aged Care skills and wording?

Yes. The skills, levels and labels are all editable per organisation. In aged care & retirement living the app talks about care workers, units and team leaders, and you can change any of those words too.

Score Home Care & Community Aged Care with SkillScorer

Book a demo and we'll set up Aged Care & Retirement Living and Home Care & Community Aged Care with the skills, levels and wording ready to go.

Book a demo