Aged Care & Retirement Living
Residential Personal Care skills assessment
Personal care workers support residents with the everyday tasks that matter most to their dignity and comfort. This scorecard covers personal care, mobility, nutrition, communication and reporting so providers can evidence quality against the aged care standards.
- 11 skills to score
- 1–10 scale on every skill
- 6 starting levels
The 11 Residential Personal Care skills you can score
These are the default Residential Personal Care skills in SkillScorer. Each one is scored from 1 to 10 for every care worker, and you can edit, remove or add skills at any time.
Personal Hygiene and Dressing Support
Assists with showering, grooming and dressing in a way that protects privacy and preserves independence.
Safe Manual Handling and Transfers
Uses hoists, slide sheets and safe techniques to move residents without injury to anyone.
Continence and Skin Integrity Care
Provides continence support and checks skin regularly to prevent pressure injuries.
Mealtime Assistance and Hydration
Supports residents to eat and drink safely, noticing swallowing difficulties and changes in appetite.
Person-Centred Communication
Speaks respectfully, listens to preferences and adjusts communication for hearing, vision and cognitive changes.
Dementia-Informed Care
Responds calmly to changed behaviours, using validation and distraction rather than confrontation.
Falls Prevention Practice
Recognises falls risks in the environment and in each resident and takes preventive action.
Infection Prevention Practices
Follows hand hygiene, PPE and outbreak procedures consistently and correctly.
Observation and Reporting of Changes
Notices changes in mood, health or function and reports them to nursing staff promptly.
Documentation and Care Plan Adherence
Follows each resident's care plan and completes progress notes accurately and on time.
Respecting Rights and Choices
Supports residents' right to make decisions, including choices that carry risk.
Levels included with Residential Personal Care
Residential Personal Care starts with 6 levels, which SkillScorer calls “Career Stage” for aged care & retirement living, so care workers can be grouped and compared fairly. Rename, reorder or replace them at any time.
- Trainee Carer
- Personal Care Worker
- Senior Carer
- Team Leader
- Clinical Coordinator
- Facility Manager
How Residential Personal Care works in SkillScorer
Score
Each care worker in a unit is scored on the Residential Personal Care skills in the Skills Matrix: tap a cell, type a score, and it saves itself.
Compare
Rank care workers, compare two side by side, or compare your units against each other to see exactly where the strengths and gaps are.
Track
Scores are kept year after year, so you can see who is improving and which Residential Personal Care skills need attention. Reports also follow each team leader's unit.
Residential Personal Care scorecard: common questions
What skills does the Residential Personal Care scorecard include?
SkillScorer's Residential Personal Care scorecard covers 11 skills: Personal Hygiene and Dressing Support, Safe Manual Handling and Transfers, Continence and Skin Integrity Care, Mealtime Assistance and Hydration, Person-Centred Communication, Dementia-Informed Care, Falls Prevention Practice, Infection Prevention Practices, Observation and Reporting of Changes, Documentation and Care Plan Adherence and Respecting Rights and Choices. Each one comes with a written description of what it measures, and you can edit, rename, remove or add skills to suit your organisation.
How are care workers scored in Residential Personal Care?
Every care worker is scored from 1 to 10 on each skill (1 = Poor, 5 = Average, 10 = Elite), one unit and year at a time. Scores autosave in the Skills Matrix, and the 18 built-in reports turn them into rankings, radar charts, skill gaps and year-on-year trends.
Which levels come with Residential Personal Care?
Residential Personal Care starts with these levels (called “Career Stage” in the app): Trainee Carer, Personal Care Worker, Senior Carer, Team Leader, Clinical Coordinator and Facility Manager. They are just a starting point, so you can rename, reorder or replace them.
Can I change the Residential Personal Care skills and wording?
Yes. The skills, levels and labels are all editable per organisation. In aged care & retirement living the app talks about care workers, units and team leaders, and you can change any of those words too.
Score Residential Personal Care with SkillScorer
Book a demo and we'll set up Aged Care & Retirement Living and Residential Personal Care with the skills, levels and wording ready to go.
Book a demo