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Skills assessment for Community & Social Services

Track practice quality, boundaries and outcomes across every worker and program.

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Skills your team could be scored on in Case Management

Needs AssessmentCase Planning and Goal SettingAdvocacy

Every skill, level, and label is editable — this is a starting point, not a fixed list.

Every Community & Social Services discipline in SkillScorer

SkillScorer ships with 6 Community & Social Services disciplines and 72 individual skills out of the box. Choose a discipline to see every skill, its description and the levels that come with it — each one fully editable, renameable or removable, and you can add your own to match how your organisation actually works.

Case Management

12 skills

Case managers walk alongside people at difficult times. This scorecard covers assessment, planning, advocacy, record keeping and boundaries so organisations can develop consistent, safe practice.

  • Needs Assessment
  • Case Planning and Goal Setting
  • Advocacy
  • Service Referral and Coordination
  • Client Engagement
  • Risk Assessment and Safety Planning
  • Case Notes and Documentation
  • Professional Boundaries
  • + 4 more
See all Case Management skills →

Youth Work

12 skills

Youth workers support young people to grow through challenge. This scorecard covers relationship building, program delivery, risk, boundaries and safeguarding.

  • Relationship Building
  • Youth Program Delivery
  • Group Facilitation
  • Risk Awareness
  • Child Safeguarding
  • Crisis Response
  • Mentoring and Role Modelling
  • Family and School Engagement
  • + 4 more
See all Youth Work skills →

Social Work

12 skills

Social workers combine support with systems change. This scorecard covers assessment, intervention, ethics, cultural safety and evidence-based practice.

  • Psychosocial Assessment
  • Counselling and Intervention
  • Ethical Practice
  • Advocacy and Social Justice
  • Case Documentation
  • Interprofessional Practice
  • Cultural Safety and Humility
  • Crisis Intervention
  • + 4 more
See all Social Work skills →

Community Development

12 skills

Community development workers strengthen local groups and networks. This scorecard covers engagement, facilitation, project design, partnerships and evaluation.

  • Community Engagement
  • Asset-Based Approaches
  • Project Planning
  • Facilitation and Meetings
  • Partnership Building
  • Grant and Funding Applications
  • Volunteer Coordination
  • Cultural Awareness
  • + 4 more
See all Community Development skills →

See it set up for Community & Social Services

Book a demo and we'll help you configure SkillScorer around how your organisation actually works.

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