Community & Social Services
Social Work skills assessment
Social workers combine support with systems change. This scorecard covers assessment, intervention, ethics, cultural safety and evidence-based practice.
- 12 skills to score
- 1–10 scale on every skill
- 6 starting levels
The 12 Social Work skills you can score
These are the default Social Work skills in SkillScorer. Each one is scored from 1 to 10 for every worker, and you can edit, remove or add skills at any time.
Psychosocial Assessment
Considers biological, psychological and social factors.
Counselling and Intervention
Uses evidence-based counselling and intervention methods suited to the client's needs.
Ethical Practice
Applies professional code and dilemmas.
Advocacy and Social Justice
Speaks up for clients' rights and challenges unfair systems and practices.
Case Documentation
Maintains accurate, professional records of assessments, plans and outcomes.
Interprofessional Practice
Works effectively with health, education, housing and legal professionals.
Cultural Safety and Humility
Practises with cultural humility and ensures clients feel safe and respected.
Crisis Intervention
Responds quickly and calmly to crises with safety planning and immediate support.
Group and Community Work
Facilitates groups and community initiatives that address shared problems.
Use of Research and Evidence
Uses current research and evidence to guide decisions.
Professional Supervision
Uses supervision to reflect on practice, ethics and wellbeing.
Self-Care
Maintains own wellbeing and balance so it is possible to keep helping others.
Levels included with Social Work
Social Work starts with 6 levels, which SkillScorer calls “Career Stage” for community & social services, so workers can be grouped and compared fairly. Rename, reorder or replace them at any time.
- Student Social Worker
- Graduate Social Worker
- Social Worker
- Senior Social Worker
- Team Leader
- Manager
How Social Work works in SkillScorer
Score
Each worker in a program is scored on the Social Work skills in the Skills Matrix: tap a cell, type a score, and it saves itself.
Compare
Rank workers, compare two side by side, or compare your programs against each other to see exactly where the strengths and gaps are.
Track
Scores are kept year after year, so you can see who is improving and which Social Work skills need attention. Reports also follow each team leader's program.
Social Work scorecard: common questions
What skills does the Social Work scorecard include?
SkillScorer's Social Work scorecard covers 12 skills: Psychosocial Assessment, Counselling and Intervention, Ethical Practice, Advocacy and Social Justice, Case Documentation, Interprofessional Practice, Cultural Safety and Humility, Crisis Intervention, Group and Community Work, Use of Research and Evidence, Professional Supervision and Self-Care. Each one comes with a written description of what it measures, and you can edit, rename, remove or add skills to suit your organisation.
How are workers scored in Social Work?
Every worker is scored from 1 to 10 on each skill (1 = Poor, 5 = Average, 10 = Elite), one program and year at a time. Scores autosave in the Skills Matrix, and the 18 built-in reports turn them into rankings, radar charts, skill gaps and year-on-year trends.
Which levels come with Social Work?
Social Work starts with these levels (called “Career Stage” in the app): Student Social Worker, Graduate Social Worker, Social Worker, Senior Social Worker, Team Leader and Manager. They are just a starting point, so you can rename, reorder or replace them.
Can I change the Social Work skills and wording?
Yes. The skills, levels and labels are all editable per organisation. In community & social services the app talks about workers, programs and team leaders, and you can change any of those words too.
Score Social Work with SkillScorer
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