Community & Social Services
Family Support & Child Protection skills assessment
Family support workers strengthen families and protect children. This scorecard covers assessment, risk, engagement, court awareness and reflective practice.
- 12 skills to score
- 1–10 scale on every skill
- 5 starting levels
The 12 Family Support & Child Protection skills you can score
These are the default Family Support & Child Protection skills in SkillScorer. Each one is scored from 1 to 10 for every worker, and you can edit, remove or add skills at any time.
Family Assessment
Assesses family strengths and concerns.
Child Safety and Risk Assessment
Identifies harm and responds appropriately.
Engaging Reluctant Families
Builds trust with families who are wary or resistant by being honest, respectful and persistent.
Home Visiting
Plans safe, respectful home visits and uses them to observe, assess and support the family.
Parenting Support
Offers practical parenting guidance and strengthens parents' confidence and skills.
Statutory Requirements Knowledge
Understands legislation and reporting.
Court and Legal Awareness
Understands legal processes and court orders and prepares reports and evidence properly.
Interagency Collaboration
Works with schools, health and police.
Cultural Safety
Works with respect for cultural context.
Documentation
Records observations, decisions and actions accurately in a form that can withstand scrutiny.
Reflective Practice and Supervision
Uses supervision and reflection to test judgements and improve practice.
Vicarious Trauma Awareness
Recognises the effects of exposure to trauma on self and colleagues and takes steps to stay well.
Levels included with Family Support & Child Protection
Family Support & Child Protection starts with 5 levels, which SkillScorer calls “Career Stage” for community & social services, so workers can be grouped and compared fairly. Rename, reorder or replace them at any time.
- Support Worker
- Case Worker
- Senior Case Worker
- Team Leader
- Program Manager
How Family Support & Child Protection works in SkillScorer
Score
Each worker in a program is scored on the Family Support & Child Protection skills in the Skills Matrix: tap a cell, type a score, and it saves itself.
Compare
Rank workers, compare two side by side, or compare your programs against each other to see exactly where the strengths and gaps are.
Track
Scores are kept year after year, so you can see who is improving and which Family Support & Child Protection skills need attention. Reports also follow each team leader's program.
Family Support & Child Protection scorecard: common questions
What skills does the Family Support & Child Protection scorecard include?
SkillScorer's Family Support & Child Protection scorecard covers 12 skills: Family Assessment, Child Safety and Risk Assessment, Engaging Reluctant Families, Home Visiting, Parenting Support, Statutory Requirements Knowledge, Court and Legal Awareness, Interagency Collaboration, Cultural Safety, Documentation, Reflective Practice and Supervision and Vicarious Trauma Awareness. Each one comes with a written description of what it measures, and you can edit, rename, remove or add skills to suit your organisation.
How are workers scored in Family Support & Child Protection?
Every worker is scored from 1 to 10 on each skill (1 = Poor, 5 = Average, 10 = Elite), one program and year at a time. Scores autosave in the Skills Matrix, and the 18 built-in reports turn them into rankings, radar charts, skill gaps and year-on-year trends.
Which levels come with Family Support & Child Protection?
Family Support & Child Protection starts with these levels (called “Career Stage” in the app): Support Worker, Case Worker, Senior Case Worker, Team Leader and Program Manager. They are just a starting point, so you can rename, reorder or replace them.
Can I change the Family Support & Child Protection skills and wording?
Yes. The skills, levels and labels are all editable per organisation. In community & social services the app talks about workers, programs and team leaders, and you can change any of those words too.
Score Family Support & Child Protection with SkillScorer
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