Education Technology
Online Learning Delivery & Student Support skills assessment
Online facilitators help learners stay engaged and complete courses. This scorecard covers facilitation, feedback, community, technology and learner support.
- 10 skills to score
- 1–10 scale on every skill
- 5 starting levels
The 10 Online Learning Delivery & Student Support skills you can score
These are the default Online Learning Delivery & Student Support skills in SkillScorer. Each one is scored from 1 to 10 for every team member, and you can edit, remove or add skills at any time.
Virtual Classroom Facilitation
Facilitates engaging virtual classes with clear structure and participation.
Asynchronous Forum and Community Management
Manages forums so discussions stay on topic, respectful and useful.
Timely, Constructive Feedback
Gives timely, constructive feedback that helps students improve.
Learner Retention and At-Risk Follow-Up
Supports learners at risk of dropping out.
Technology Troubleshooting for Learners
Helps students solve technical problems that interrupt their learning.
Adapting to Different Learning Needs
Adapts delivery for different learning needs and circumstances.
Assessment Marking and Moderation
Marks fairly and takes part in moderation to keep grading consistent.
Communication Tone and Presence Online
Communicates in a warm, clear tone and stays visible online.
Data Use and Learner Analytics
Uses learner analytics to identify and support students who are struggling.
Professional Boundaries and Academic Integrity
Maintains professional boundaries and upholds academic integrity.
Levels included with Online Learning Delivery & Student Support
Online Learning Delivery & Student Support starts with 5 levels, which SkillScorer calls “Seniority Level” for education technology, so team members can be grouped and compared fairly. Rename, reorder or replace them at any time.
- Tutor
- Facilitator
- Senior Facilitator
- Learning Manager
- Head of Learning
How Online Learning Delivery & Student Support works in SkillScorer
Score
Each team member in a team is scored on the Online Learning Delivery & Student Support skills in the Skills Matrix: tap a cell, type a score, and it saves itself.
Compare
Rank team members, compare two side by side, or compare your teams against each other to see exactly where the strengths and gaps are.
Track
Scores are kept year after year, so you can see who is improving and which Online Learning Delivery & Student Support skills need attention. Reports also follow each team lead's team.
Online Learning Delivery & Student Support scorecard: common questions
What skills does the Online Learning Delivery & Student Support scorecard include?
SkillScorer's Online Learning Delivery & Student Support scorecard covers 10 skills: Virtual Classroom Facilitation, Asynchronous Forum and Community Management, Timely, Constructive Feedback, Learner Retention and At-Risk Follow-Up, Technology Troubleshooting for Learners, Adapting to Different Learning Needs, Assessment Marking and Moderation, Communication Tone and Presence Online, Data Use and Learner Analytics and Professional Boundaries and Academic Integrity. Each one comes with a written description of what it measures, and you can edit, rename, remove or add skills to suit your organisation.
How are team members scored in Online Learning Delivery & Student Support?
Every team member is scored from 1 to 10 on each skill (1 = Poor, 5 = Average, 10 = Elite), one team and year at a time. Scores autosave in the Skills Matrix, and the 18 built-in reports turn them into rankings, radar charts, skill gaps and year-on-year trends.
Which levels come with Online Learning Delivery & Student Support?
Online Learning Delivery & Student Support starts with these levels (called “Seniority Level” in the app): Tutor, Facilitator, Senior Facilitator, Learning Manager and Head of Learning. They are just a starting point, so you can rename, reorder or replace them.
Can I change the Online Learning Delivery & Student Support skills and wording?
Yes. The skills, levels and labels are all editable per organisation. In education technology the app talks about team members, teams and team leads, and you can change any of those words too.
Score Online Learning Delivery & Student Support with SkillScorer
Book a demo and we'll set up Education Technology and Online Learning Delivery & Student Support with the skills, levels and wording ready to go.
Book a demo