Franchise Operations
Franchise Development & Sales skills assessment
Franchise development teams find the right operators. This scorecard covers lead generation, qualification, presenting the opportunity, legal disclosure and onboarding.
- 10 skills to score
- 1–10 scale on every skill
- 5 starting levels
The 10 Franchise Development & Sales skills you can score
These are the default Franchise Development & Sales skills in SkillScorer. Each one is scored from 1 to 10 for every team member, and you can edit, remove or add skills at any time.
Franchise Lead Generation and Marketing
Generates enquiries from suitable candidates through marketing and networking.
Candidate Qualification and Suitability Assessment
Assesses candidates' finances, skills and motivation and only progresses suitable ones.
Presenting the Franchise Opportunity Honestly
Presents the franchise honestly, including risks and realistic returns.
Legal Disclosure and Franchising Code Compliance
Provides disclosure documents on time and follows the franchising code.
Site Selection and Territory Planning
Selects sites and territories with adequate demand and limited overlap.
Financial Projections and Return Understanding
Explains financial projections and returns and their assumptions.
Negotiation and Closing
Negotiates terms and closes agreements ethically.
Onboarding and Pre-Opening Coordination
Coordinates onboarding and pre-opening steps such as fit-out, training and licences.
CRM and Pipeline Reporting
Tracks candidates in a CRM and reports on the sales pipeline.
Ethics and Managing Expectations
Sets realistic expectations and avoids misleading claims.
Levels included with Franchise Development & Sales
Franchise Development & Sales starts with 5 levels, which SkillScorer calls “Grade” for franchise operations, so team members can be grouped and compared fairly. Rename, reorder or replace them at any time.
- Franchise Recruiter
- Development Manager
- Senior Manager
- Head of Development
- Director
How Franchise Development & Sales works in SkillScorer
Score
Each team member in a franchise location is scored on the Franchise Development & Sales skills in the Skills Matrix: tap a cell, type a score, and it saves itself.
Compare
Rank team members, compare two side by side, or compare your franchise locations against each other to see exactly where the strengths and gaps are.
Track
Scores are kept year after year, so you can see who is improving and which Franchise Development & Sales skills need attention. Reports also follow each franchise coach's franchise location.
Franchise Development & Sales scorecard: common questions
What skills does the Franchise Development & Sales scorecard include?
SkillScorer's Franchise Development & Sales scorecard covers 10 skills: Franchise Lead Generation and Marketing, Candidate Qualification and Suitability Assessment, Presenting the Franchise Opportunity Honestly, Legal Disclosure and Franchising Code Compliance, Site Selection and Territory Planning, Financial Projections and Return Understanding, Negotiation and Closing, Onboarding and Pre-Opening Coordination, CRM and Pipeline Reporting and Ethics and Managing Expectations. Each one comes with a written description of what it measures, and you can edit, rename, remove or add skills to suit your organisation.
How are team members scored in Franchise Development & Sales?
Every team member is scored from 1 to 10 on each skill (1 = Poor, 5 = Average, 10 = Elite), one franchise location and year at a time. Scores autosave in the Skills Matrix, and the 18 built-in reports turn them into rankings, radar charts, skill gaps and year-on-year trends.
Which levels come with Franchise Development & Sales?
Franchise Development & Sales starts with these levels (called “Grade” in the app): Franchise Recruiter, Development Manager, Senior Manager, Head of Development and Director. They are just a starting point, so you can rename, reorder or replace them.
Can I change the Franchise Development & Sales skills and wording?
Yes. The skills, levels and labels are all editable per organisation. In franchise operations the app talks about team members, franchise locations and franchise coachs, and you can change any of those words too.
Score Franchise Development & Sales with SkillScorer
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