SkillScorer ships with 5 Wholesale & Distribution disciplines and 50 individual skills out of the box. Choose a discipline to see every skill, its description and the levels that come with it — each one fully editable, renameable or removable, and you can add your own to match how your organisation actually works.
10 skills
Wholesale sales teams supply businesses that resell or use products. This scorecard covers account management, product knowledge, pricing, credit and service so distributors can grow and retain trade customers.
- Product Knowledge and Range Advice
- Account Planning and Customer Visits
- Pricing, Rebates and Trade Terms
- Order Taking, Telesales and Online Ordering Support
- Credit Control and Payment Terms
- Handling Stock Shortages and Substitutions
- Customer Relationship Building
- CRM and Sales Reporting
- + 2 more
See all Trade Sales & Account Management skills → 10 skills
Wholesale warehouses move large volumes of varied products. This scorecard covers receiving, picking accuracy, packing, forklifts and dispatch.
- Receiving, Checking and Put-Away
- Order Picking Accuracy and Speed
- Packing, Labelling and Palletising
- Forklift and Warehouse Equipment Operation
- Stock Locations and Inventory Accuracy
- Damaged, Returned and Expired Stock Handling
- Dispatch Documentation and Load Planning
- Housekeeping, Safety and Manual Handling
- + 2 more
See all Warehouse, Picking & Dispatch skills → 10 skills
Buyers decide what wholesalers stock and at what price. This scorecard covers range planning, supplier terms, forecasting, imports and margin.
- Range Planning and Category Management
- Supplier Negotiation and Terms
- Demand Forecasting and Replenishment
- Margin, Pricing and Rebate Management
- Importing, Freight and Landed Cost
- Supplier Performance and Quality Management
- Inventory Turns, Slow Stock and Clearance
- Purchase Orders, ERP and Data Accuracy
- + 2 more
See all Purchasing, Buying & Supplier Management skills → 10 skills
Distribution drivers deliver to trade customers on tight schedules. This scorecard covers route efficiency, safe driving, delivery accuracy and customer care.
- Route Planning and Delivery Scheduling
- Safe Driving and Vehicle Checks
- Loading, Unloading and Load Security
- Proof of Delivery and Paperwork Accuracy
- Customer Interaction and Problem Solving
- Returns, Backorders and Missing Items
- Telematics, Handheld and Delivery Apps
- Fuel Efficiency and Vehicle Care
- + 2 more
See all Distribution Transport & Delivery Operations skills → 10 skills
Distribution managers run complex operations with tight margins. This scorecard covers KPIs, cost, inventory, people, safety and customer service.
- KPI Monitoring, Reporting and Action
- Inventory Accuracy and Stock Health
- Labour Planning and Cost Control
- Team Leadership, Coaching and Engagement
- Safety Leadership and Compliance
- Customer Service Levels and Escalations
- Process Improvement and Lean Methods
- Supplier, Carrier and 3PL Management
- + 2 more
See all Distribution Management & Continuous Improvement skills →