Wholesale & Distribution
Warehouse, Picking & Dispatch skills assessment
Wholesale warehouses move large volumes of varied products. This scorecard covers receiving, picking accuracy, packing, forklifts and dispatch.
- 10 skills to score
- 1–10 scale on every skill
- 5 starting levels
The 10 Warehouse, Picking & Dispatch skills you can score
These are the default Warehouse, Picking & Dispatch skills in SkillScorer. Each one is scored from 1 to 10 for every team member, and you can edit, remove or add skills at any time.
Receiving, Checking and Put-Away
Checks deliveries against orders, records discrepancies and puts stock away in the right locations.
Order Picking Accuracy and Speed
Picks orders accurately and efficiently and reduces mispicks.
Packing, Labelling and Palletising
Packs, labels and palletises orders securely so they arrive undamaged and correctly identified.
Forklift and Warehouse Equipment Operation
Operates forklifts and warehouse equipment safely and holds the correct licences.
Stock Locations and Inventory Accuracy
Keeps stock in the correct locations and takes part in cycle counts that keep inventory accurate.
Damaged, Returned and Expired Stock Handling
Handles damaged, returned and expired stock according to procedure and records the outcome.
Dispatch Documentation and Load Planning
Prepares dispatch documents and plans loads so deliveries leave on time and in route order.
Housekeeping, Safety and Manual Handling
Keeps aisles clear, lifts safely and follows warehouse safety rules.
Warehouse Management System Use
Uses the WMS and scanners correctly so stock records are always accurate.
Teamwork and Communication
Communicates with pickers, drivers and supervisors so orders flow smoothly.
Levels included with Warehouse, Picking & Dispatch
Warehouse, Picking & Dispatch starts with 5 levels, which SkillScorer calls “Grade” for wholesale & distribution, so team members can be grouped and compared fairly. Rename, reorder or replace them at any time.
- Trainee
- Warehouse Operator
- Senior Operator
- Team Leader
- Warehouse Manager
How Warehouse, Picking & Dispatch works in SkillScorer
Score
Each team member in a branch is scored on the Warehouse, Picking & Dispatch skills in the Skills Matrix: tap a cell, type a score, and it saves itself.
Compare
Rank team members, compare two side by side, or compare your branches against each other to see exactly where the strengths and gaps are.
Track
Scores are kept year after year, so you can see who is improving and which Warehouse, Picking & Dispatch skills need attention. Reports also follow each team leader's branch.
Warehouse, Picking & Dispatch scorecard: common questions
What skills does the Warehouse, Picking & Dispatch scorecard include?
SkillScorer's Warehouse, Picking & Dispatch scorecard covers 10 skills: Receiving, Checking and Put-Away, Order Picking Accuracy and Speed, Packing, Labelling and Palletising, Forklift and Warehouse Equipment Operation, Stock Locations and Inventory Accuracy, Damaged, Returned and Expired Stock Handling, Dispatch Documentation and Load Planning, Housekeeping, Safety and Manual Handling, Warehouse Management System Use and Teamwork and Communication. Each one comes with a written description of what it measures, and you can edit, rename, remove or add skills to suit your organisation.
How are team members scored in Warehouse, Picking & Dispatch?
Every team member is scored from 1 to 10 on each skill (1 = Poor, 5 = Average, 10 = Elite), one branch and year at a time. Scores autosave in the Skills Matrix, and the 18 built-in reports turn them into rankings, radar charts, skill gaps and year-on-year trends.
Which levels come with Warehouse, Picking & Dispatch?
Warehouse, Picking & Dispatch starts with these levels (called “Grade” in the app): Trainee, Warehouse Operator, Senior Operator, Team Leader and Warehouse Manager. They are just a starting point, so you can rename, reorder or replace them.
Can I change the Warehouse, Picking & Dispatch skills and wording?
Yes. The skills, levels and labels are all editable per organisation. In wholesale & distribution the app talks about team members, branches and team leaders, and you can change any of those words too.
Score Warehouse, Picking & Dispatch with SkillScorer
Book a demo and we'll set up Wholesale & Distribution and Warehouse, Picking & Dispatch with the skills, levels and wording ready to go.
Book a demo