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Skills assessment for Gaming & Casinos

Prove dealer, floor and compliance competency across every table, shift and venue.

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Skills your team could be scored on in Table Games Dealing

Game Rules and ProceduresChip Handling and PayoutsCard and Dice Handling

Every skill, level, and label is editable — this is a starting point, not a fixed list.

Every Gaming & Casinos discipline in SkillScorer

SkillScorer ships with 6 Gaming & Casinos disciplines and 72 individual skills out of the box. Choose a discipline to see every skill, its description and the levels that come with it — each one fully editable, renameable or removable, and you can add your own to match how your organisation actually works.

Table Games Dealing

12 skills

Dealers run fair, fast and friendly games. This scorecard covers game procedure, payouts, speed, customer service and game protection so casinos can compare dealers consistently.

  • Game Rules and Procedures
  • Chip Handling and Payouts
  • Card and Dice Handling
  • Dealing Speed and Rhythm
  • Game Protection and Cheating Detection
  • Customer Service at the Table
  • Responsible Gambling Awareness
  • Money Laundering Awareness
  • + 4 more
See all Table Games Dealing skills →

Gaming Machines & Slot Operations

12 skills

Gaming machine staff keep floors safe and compliant. This scorecard covers machine operation, jackpot payouts, technical faults, regulation and responsible gaming.

  • Machine Operation and Faults
  • Jackpot and Hand-Pay Procedures
  • Cash and Ticket Handling
  • Regulatory Compliance
  • Responsible Gambling Practices
  • Customer Interaction
  • Floor Awareness and Safety
  • Technical Diagnosis
  • + 4 more
See all Gaming Machines & Slot Operations skills →

Casino Security & Surveillance

12 skills

Security and surveillance protect players, staff and the licence. This scorecard covers monitoring, incident response, evidence, exclusions and communication.

  • CCTV Monitoring Skills
  • Incident Response and Coordination
  • Evidence Recording and Reporting
  • Exclusion and Ban Enforcement
  • De-escalation and Conflict Management
  • Use of Force Awareness
  • Licensing and Legislation Knowledge
  • Radio Communication
  • + 4 more
See all Casino Security & Surveillance skills →

Sports Betting & Wagering

12 skills

Wagering staff provide betting services and manage risk. This scorecard covers odds, bet types, settlement, responsible gambling and compliance.

  • Bet Types and Odds Knowledge
  • Bet Processing and Settlement
  • Trading and Risk Awareness
  • Responsible Gambling Compliance
  • Customer Account Support
  • Regulatory Compliance
  • Integrity and Match-Fixing Awareness
  • Race and Sport Knowledge
  • + 4 more
See all Sports Betting & Wagering skills →

Gaming Venue Management

12 skills

Venue managers balance entertainment, compliance and profit. This scorecard covers leadership, licence compliance, floor operations, guest experience and financial control.

  • Floor Operations Management
  • Licence and Regulatory Compliance
  • Responsible Gambling Leadership
  • Team Leadership and Rostering
  • Guest Experience and VIP Relations
  • Financial Controls
  • Incident and Risk Management
  • Training and Development
  • + 4 more
See all Gaming Venue Management skills →

See it set up for Gaming & Casinos

Book a demo and we'll help you configure SkillScorer around how your organisation actually works.

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