Gaming & Casinos
Table Games Dealing skills assessment
Dealers run fair, fast and friendly games. This scorecard covers game procedure, payouts, speed, customer service and game protection so casinos can compare dealers consistently.
- 12 skills to score
- 1–10 scale on every skill
- 6 starting levels
The 12 Table Games Dealing skills you can score
These are the default Table Games Dealing skills in SkillScorer. Each one is scored from 1 to 10 for every team member, and you can edit, remove or add skills at any time.
Game Rules and Procedures
Knows rules and procedures for each game and applies them without error.
Chip Handling and Payouts
Handles chips neatly and calculates payouts accurately.
Card and Dice Handling
Shuffles, deals and handles cards and dice cleanly and securely.
Dealing Speed and Rhythm
Maintains a good pace without sacrificing accuracy.
Game Protection and Cheating Detection
Watches for irregular play and follows escalation steps.
Customer Service at the Table
Creates a welcoming atmosphere and manages player behaviour.
Responsible Gambling Awareness
Identifies signs of harm and follows responsible gambling protocols.
Money Laundering Awareness
Recognises suspicious transactions and reports them.
Communication with Supervisors
Calls for assistance and reports incidents.
Composure Under Pressure
Remains calm during disputes and large wagers.
Presentation and Etiquette
Presents professionally in appearance and hand movements.
Accuracy in Table Closing
Completes inventory and paperwork correctly.
Levels included with Table Games Dealing
Table Games Dealing starts with 6 levels, which SkillScorer calls “Grade” for gaming & casinos, so team members can be grouped and compared fairly. Rename, reorder or replace them at any time.
- Trainee
- Team Member
- Senior Team Member
- Supervisor
- Pit Manager
- Gaming Manager
How Table Games Dealing works in SkillScorer
Score
Each team member in a gaming floor is scored on the Table Games Dealing skills in the Skills Matrix: tap a cell, type a score, and it saves itself.
Compare
Rank team members, compare two side by side, or compare your gaming floors against each other to see exactly where the strengths and gaps are.
Track
Scores are kept year after year, so you can see who is improving and which Table Games Dealing skills need attention. Reports also follow each supervisor's gaming floor.
Table Games Dealing scorecard: common questions
What skills does the Table Games Dealing scorecard include?
SkillScorer's Table Games Dealing scorecard covers 12 skills: Game Rules and Procedures, Chip Handling and Payouts, Card and Dice Handling, Dealing Speed and Rhythm, Game Protection and Cheating Detection, Customer Service at the Table, Responsible Gambling Awareness, Money Laundering Awareness, Communication with Supervisors, Composure Under Pressure, Presentation and Etiquette and Accuracy in Table Closing. Each one comes with a written description of what it measures, and you can edit, rename, remove or add skills to suit your organisation.
How are team members scored in Table Games Dealing?
Every team member is scored from 1 to 10 on each skill (1 = Poor, 5 = Average, 10 = Elite), one gaming floor and year at a time. Scores autosave in the Skills Matrix, and the 18 built-in reports turn them into rankings, radar charts, skill gaps and year-on-year trends.
Which levels come with Table Games Dealing?
Table Games Dealing starts with these levels (called “Grade” in the app): Trainee, Team Member, Senior Team Member, Supervisor, Pit Manager and Gaming Manager. They are just a starting point, so you can rename, reorder or replace them.
Can I change the Table Games Dealing skills and wording?
Yes. The skills, levels and labels are all editable per organisation. In gaming & casinos the app talks about team members, gaming floors and supervisors, and you can change any of those words too.
Score Table Games Dealing with SkillScorer
Book a demo and we'll set up Gaming & Casinos and Table Games Dealing with the skills, levels and wording ready to go.
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