SkillScorer ships with 6 Non-Profit & Volunteering disciplines and 72 individual skills out of the box. Choose a discipline to see every skill, its description and the levels that come with it — each one fully editable, renameable or removable, and you can add your own to match how your organisation actually works.
12 skills
Volunteer managers turn goodwill into effective action. This scorecard covers recruitment, screening, onboarding, supervision, recognition and safety for charities and community organisations.
- Recruitment and Role Design
- Screening and Onboarding
- Training and Skill Development
- Supervision and Support
- Scheduling and Coordination
- Recognition and Retention
- Safeguarding and Duty of Care
- Managing Difficult Situations
- + 4 more
See all Volunteer Management skills → 12 skills
Fundraisers fund the mission. This scorecard covers campaign planning, donor relationships, giving programs, grants and ethical practice.
- Fundraising Strategy and Planning
- Donor Stewardship
- Major Gifts and Bequests
- Grant and Tender Writing
- Digital and Event Fundraising
- Storytelling and Impact Communication
- Database and CRM Management
- Compliance and Ethics
- + 4 more
See all Fundraising & Donor Relations skills → 12 skills
Program staff turn strategy into services. This scorecard covers program design, delivery, partnerships, safety and outcome measurement.
- Program Design and Logic
- Service Delivery Quality
- Participant Engagement
- Partnerships and Referrals
- Risk and Safeguarding
- Monitoring and Evaluation
- Reporting to Funders
- Budget Management
- + 4 more
See all Program & Project Delivery skills → 12 skills
Good governance protects mission and funds. This scorecard covers board support, policy, financial oversight, compliance and communication for non-profits.
- Board Papers and Meeting Support
- Governance Frameworks and Policy
- Financial Oversight
- Regulatory Compliance
- Risk Management
- Strategic Planning Support
- Constitutional Knowledge
- Conflict of Interest Management
- + 4 more
See all Governance & Board Support skills → 12 skills
Advocates and community engagement staff mobilise support for causes. This scorecard covers campaign planning, messaging, coalition building, media and events.
- Campaign Planning
- Messaging and Storytelling
- Coalition and Partnership Building
- Community Organising
- Media and Social Media
- Policy Submissions and Lobbying
- Event Delivery
- Research and Evidence
- + 4 more
See all Community Engagement & Advocacy skills → 12 skills
Charity shops raise funds and serve the community. This scorecard covers donations sorting, pricing, merchandising, customer service and volunteer leadership.
- Donation Sorting and Quality Control
- Pricing and Merchandising
- Customer Service
- Cash and POS Handling
- Volunteer Rostering
- Stock Rotation and Waste
- Store Presentation
- Manual Handling and Safety
- + 4 more
See all Charity Retail & Op Shop Operations skills →