Non-Profit & Volunteering
Program & Project Delivery skills assessment
Program staff turn strategy into services. This scorecard covers program design, delivery, partnerships, safety and outcome measurement.
- 12 skills to score
- 1–10 scale on every skill
- 6 starting levels
The 12 Program & Project Delivery skills you can score
These are the default Program & Project Delivery skills in SkillScorer. Each one is scored from 1 to 10 for every team member, and you can edit, remove or add skills at any time.
Program Design and Logic
Designs programs with clear objectives.
Service Delivery Quality
Delivers services that meet the needs of participants to a high standard.
Participant Engagement
Engages participants so they take part and benefit.
Partnerships and Referrals
Works with partners and refers to other services.
Risk and Safeguarding
Manages risk and safeguards participants.
Monitoring and Evaluation
Measures outcomes and evaluates programs.
Reporting to Funders
Reports accurately and on time to funders on activities, spending and outcomes.
Budget Management
Manages program budgets and tracks spending.
Cultural Competence
Works respectfully with diverse communities.
Problem Solving
Solves program problems and adapts to changing needs.
Team Coordination
Coordinates staff and volunteers so activities run smoothly.
Continuous Improvement
Uses feedback and results to improve programs.
Levels included with Program & Project Delivery
Program & Project Delivery starts with 6 levels, which SkillScorer calls “Seniority Level” for non-profit & volunteering, so team members can be grouped and compared fairly. Rename, reorder or replace them at any time.
- Volunteer
- Officer
- Senior Officer
- Coordinator
- Manager
- Executive Director
How Program & Project Delivery works in SkillScorer
Score
Each team member in a program is scored on the Program & Project Delivery skills in the Skills Matrix: tap a cell, type a score, and it saves itself.
Compare
Rank team members, compare two side by side, or compare your programs against each other to see exactly where the strengths and gaps are.
Track
Scores are kept year after year, so you can see who is improving and which Program & Project Delivery skills need attention. Reports also follow each coordinator's program.
Program & Project Delivery scorecard: common questions
What skills does the Program & Project Delivery scorecard include?
SkillScorer's Program & Project Delivery scorecard covers 12 skills: Program Design and Logic, Service Delivery Quality, Participant Engagement, Partnerships and Referrals, Risk and Safeguarding, Monitoring and Evaluation, Reporting to Funders, Budget Management, Cultural Competence, Problem Solving, Team Coordination and Continuous Improvement. Each one comes with a written description of what it measures, and you can edit, rename, remove or add skills to suit your organisation.
How are team members scored in Program & Project Delivery?
Every team member is scored from 1 to 10 on each skill (1 = Poor, 5 = Average, 10 = Elite), one program and year at a time. Scores autosave in the Skills Matrix, and the 18 built-in reports turn them into rankings, radar charts, skill gaps and year-on-year trends.
Which levels come with Program & Project Delivery?
Program & Project Delivery starts with these levels (called “Seniority Level” in the app): Volunteer, Officer, Senior Officer, Coordinator, Manager and Executive Director. They are just a starting point, so you can rename, reorder or replace them.
Can I change the Program & Project Delivery skills and wording?
Yes. The skills, levels and labels are all editable per organisation. In non-profit & volunteering the app talks about team members, programs and coordinators, and you can change any of those words too.
Score Program & Project Delivery with SkillScorer
Book a demo and we'll set up Non-Profit & Volunteering and Program & Project Delivery with the skills, levels and wording ready to go.
Book a demo