SkillScorer ships with 5 Pharmacy disciplines and 50 individual skills out of the box. Choose a discipline to see every skill, its description and the levels that come with it — each one fully editable, renameable or removable, and you can add your own to match how your organisation actually works.
10 skills
Dispensing is the core of community pharmacy and demands accuracy every time. This scorecard covers prescription assessment, dispensing, checking, labelling and safe supply so pharmacies can prove quality and reduce errors.
- Prescription Validation and Legal Requirements
- Accurate Dispensing and Selection of Correct Product
- Labelling and Counselling Instructions
- Final Accuracy Checking
- Dose Calculation and Compounding Basics
- Dispensary Software and PBS Claiming
- Controlled Drug and Schedule 8 Handling
- Stock Management and Expiry Checks
- + 2 more
See all Community Pharmacy Dispensing skills → 10 skills
Pharmacists are the most accessible healthcare professionals. This scorecard covers counselling, medicine review, minor ailments, vaccination and referral for community and clinical pharmacists.
- Medicines Counselling and Health Literacy
- Medication Review and Adherence Support
- Minor Ailment Assessment and Recommendations
- Identifying Red Flags and Referring to Medical Care
- Interaction and Contraindication Checking
- Immunisation and Point-of-Care Services
- Chronic Disease Support
- Communication with Doctors and Carers
- + 2 more
See all Clinical Pharmacy & Patient Counselling skills → 10 skills
Assistants help customers find products and know when to ask the pharmacist. This scorecard covers product knowledge, safe selling, customer service and merchandising for community pharmacies.
- Health Product Knowledge and Recommendations
- Recognising When to Refer to the Pharmacist
- Scheduled Medicines and Restricted Sales Compliance
- Customer Service and Sensitive Conversations
- Point of Sale and Payments
- Merchandising and Shelf Presentation
- Prescription Intake and Collection Processes
- Stock Receiving and Ordering
- + 2 more
See all Pharmacy Assistant & Retail Pharmacy skills → 10 skills
Hospital pharmacy staff get the right medicine to the right patient on the ward. This scorecard covers distribution, ward services, aseptic preparation, medication safety and inventory.
- Ward Medication Supply and Distribution
- Aseptic Compounding and Cleanroom Practice
- Medication Reconciliation on Admission and Discharge
- Drug Storage, Cold Chain and Cytotoxic Handling
- Inventory Management and Shortages
- Electronic Medication Systems Use
- Medication Safety and Error Prevention
- Communication with Nurses and Doctors
- + 2 more
See all Hospital & Clinical Pharmacy Technician skills → 10 skills
Pharmacy managers run a health service and a business together. This scorecard covers compliance, people, finances, stock, services and community relationships.
- Regulatory Compliance and Audit Readiness
- Staffing, Rostering and Development
- Financial Management and Gross Margin
- Stock Investment and Supplier Terms
- Professional Services Development
- Local Marketing and Community Partnerships
- Customer Experience and Complaint Resolution
- Systems, Technology and Cybersecurity
- + 2 more
See all Pharmacy Management & Business Operations skills →