Pharmacy
Community Pharmacy Dispensing skills assessment
Dispensing is the core of community pharmacy and demands accuracy every time. This scorecard covers prescription assessment, dispensing, checking, labelling and safe supply so pharmacies can prove quality and reduce errors.
- 10 skills to score
- 1–10 scale on every skill
- 6 starting levels
The 10 Community Pharmacy Dispensing skills you can score
These are the default Community Pharmacy Dispensing skills in SkillScorer. Each one is scored from 1 to 10 for every team member, and you can edit, remove or add skills at any time.
Prescription Validation and Legal Requirements
Checks prescriptions for legality, appropriateness and completeness before dispensing.
Accurate Dispensing and Selection of Correct Product
Selects the right drug, strength and quantity, using barcode and visual checks.
Labelling and Counselling Instructions
Produces clear labels and correct cautionary advice.
Final Accuracy Checking
Checks dispensed items against the prescription carefully and independently.
Dose Calculation and Compounding Basics
Calculates doses and prepares extemporaneous products correctly.
Dispensary Software and PBS Claiming
Uses dispensing software and claims subsidies accurately.
Controlled Drug and Schedule 8 Handling
Stores, records and supplies controlled drugs to law.
Stock Management and Expiry Checks
Orders, rotates and checks stock and expiry dates.
Handling Errors, Near Misses and Incident Reporting
Reports and learns from dispensing errors without blame.
Dispensary Workflow and Time Management
Prioritises prescriptions and manages queues.
Levels included with Community Pharmacy Dispensing
Community Pharmacy Dispensing starts with 6 levels, which SkillScorer calls “Career Stage” for pharmacy, so team members can be grouped and compared fairly. Rename, reorder or replace them at any time.
- Intern
- Assistant
- Technician
- Pharmacist
- Senior Pharmacist
- Pharmacy Manager
How Community Pharmacy Dispensing works in SkillScorer
Score
Each team member in a pharmacy is scored on the Community Pharmacy Dispensing skills in the Skills Matrix: tap a cell, type a score, and it saves itself.
Compare
Rank team members, compare two side by side, or compare your pharmacies against each other to see exactly where the strengths and gaps are.
Track
Scores are kept year after year, so you can see who is improving and which Community Pharmacy Dispensing skills need attention. Reports also follow each senior pharmacist's pharmacy.
Community Pharmacy Dispensing scorecard: common questions
What skills does the Community Pharmacy Dispensing scorecard include?
SkillScorer's Community Pharmacy Dispensing scorecard covers 10 skills: Prescription Validation and Legal Requirements, Accurate Dispensing and Selection of Correct Product, Labelling and Counselling Instructions, Final Accuracy Checking, Dose Calculation and Compounding Basics, Dispensary Software and PBS Claiming, Controlled Drug and Schedule 8 Handling, Stock Management and Expiry Checks, Handling Errors, Near Misses and Incident Reporting and Dispensary Workflow and Time Management. Each one comes with a written description of what it measures, and you can edit, rename, remove or add skills to suit your organisation.
How are team members scored in Community Pharmacy Dispensing?
Every team member is scored from 1 to 10 on each skill (1 = Poor, 5 = Average, 10 = Elite), one pharmacy and year at a time. Scores autosave in the Skills Matrix, and the 18 built-in reports turn them into rankings, radar charts, skill gaps and year-on-year trends.
Which levels come with Community Pharmacy Dispensing?
Community Pharmacy Dispensing starts with these levels (called “Career Stage” in the app): Intern, Assistant, Technician, Pharmacist, Senior Pharmacist and Pharmacy Manager. They are just a starting point, so you can rename, reorder or replace them.
Can I change the Community Pharmacy Dispensing skills and wording?
Yes. The skills, levels and labels are all editable per organisation. In pharmacy the app talks about team members, pharmacies and senior pharmacists, and you can change any of those words too.
Score Community Pharmacy Dispensing with SkillScorer
Book a demo and we'll set up Pharmacy and Community Pharmacy Dispensing with the skills, levels and wording ready to go.
Book a demo