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Massage Therapy skills assessment

Massage therapists combine touch, anatomy and care. This scorecard covers client assessment, techniques, communication, hygiene and professional boundaries for clinics and spas.

  • 12 skills to score
  • 1–10 scale on every skill
  • 5 starting levels

The 12 Massage Therapy skills you can score

These are the default Massage Therapy skills in SkillScorer. Each one is scored from 1 to 10 for every trainer, and you can edit, remove or add skills at any time.

  1. Client Consultation

    Records history, goals and contraindications.

  2. Anatomy and Palpation

    Identifies tissues and structures accurately.

  3. Swedish and Relaxation Techniques

    Applies Swedish and relaxation techniques.

  4. Deep Tissue and Remedial Techniques

    Treats tight areas effectively and safely.

  5. Sports and Event Massage

    Provides pre-event, post-event and recovery massage that suits athletes' needs.

  6. Treatment Planning

    Plans treatments and follow-up sessions around each client's goals, findings and progress.

  7. Draping and Professional Boundaries

    Drapes correctly and keeps boundaries.

  8. Communication During Treatment

    Communicates about pressure and comfort.

  9. Hygiene and Infection Control

    Follows cleaning and hygiene routines.

  10. Therapist Ergonomics

    Uses good posture and body mechanics to protect the therapist from strain over a full day of treatments.

  11. Documentation

    Documents assessments, treatments and client responses clearly and confidentially.

  12. Referral Awareness

    Recognises conditions outside massage scope and refers clients to doctors or other practitioners.

Levels included with Massage Therapy

Massage Therapy starts with 5 levels, which SkillScorer calls “Certification Level” for fitness & wellness, so trainers can be grouped and compared fairly. Rename, reorder or replace them at any time.

  • Student
  • Graduate Therapist
  • Therapist
  • Senior Therapist
  • Clinic Manager

How Massage Therapy works in SkillScorer

Score

Each trainer in a studio is scored on the Massage Therapy skills in the Skills Matrix: tap a cell, type a score, and it saves itself.

Compare

Rank trainers, compare two side by side, or compare your studios against each other to see exactly where the strengths and gaps are.

Track

Scores are kept year after year, so you can see who is improving and which Massage Therapy skills need attention. Reports also follow each senior trainer's studio.

Massage Therapy scorecard: common questions

What skills does the Massage Therapy scorecard include?

SkillScorer's Massage Therapy scorecard covers 12 skills: Client Consultation, Anatomy and Palpation, Swedish and Relaxation Techniques, Deep Tissue and Remedial Techniques, Sports and Event Massage, Treatment Planning, Draping and Professional Boundaries, Communication During Treatment, Hygiene and Infection Control, Therapist Ergonomics, Documentation and Referral Awareness. Each one comes with a written description of what it measures, and you can edit, rename, remove or add skills to suit your organisation.

How are trainers scored in Massage Therapy?

Every trainer is scored from 1 to 10 on each skill (1 = Poor, 5 = Average, 10 = Elite), one studio and year at a time. Scores autosave in the Skills Matrix, and the 18 built-in reports turn them into rankings, radar charts, skill gaps and year-on-year trends.

Which levels come with Massage Therapy?

Massage Therapy starts with these levels (called “Certification Level” in the app): Student, Graduate Therapist, Therapist, Senior Therapist and Clinic Manager. They are just a starting point, so you can rename, reorder or replace them.

Can I change the Massage Therapy skills and wording?

Yes. The skills, levels and labels are all editable per organisation. In fitness & wellness the app talks about trainers, studios and senior trainers, and you can change any of those words too.

Score Massage Therapy with SkillScorer

Book a demo and we'll set up Fitness & Wellness and Massage Therapy with the skills, levels and wording ready to go.

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