Hospitality
Bar Tending skills assessment
Bartenders combine speed, product knowledge and responsible service. This scorecard covers drink preparation, cocktail craft, pouring, cash handling, upselling and responsible service of alcohol, so licensed venues can keep standards consistent across bars and shifts.
- 12 skills to score
- 1–10 scale on every skill
- 6 starting levels
The 12 Bar Tending skills you can score
These are the default Bar Tending skills in SkillScorer. Each one is scored from 1 to 10 for every staff member, and you can edit, remove or add skills at any time.
Drink Preparation Accuracy
Makes the correct drink to recipe and specification every time, in the right glass.
Cocktail Craft
Builds classic and signature cocktails with correct technique, balance and garnish.
Pouring and Measuring
Pours accurately to standard measures to control cost and consistency.
Beer and Tap Knowledge
Pours, stores and cares for draught and packaged beer, including line cleaning and glassware.
Wine and Spirits Knowledge
Explains wines, spirits and mixers and recommends confidently.
Speed and Workflow
Works efficiently behind the bar and manages multiple orders in a busy period.
Upselling and Recommendations
Suggests premium options, pairings and specials without pressure.
Responsible Service of Alcohol
Checks identification, refuses service appropriately and manages intoxicated guests within the law.
Cash Handling and POS
Uses the till and payment systems accurately and reconciles at close.
Bar Set-Up and Stock Control
Stocks, rotates and counts stock and keeps the bar ready for service.
Cleanliness and Hygiene
Cleans surfaces, tools and glassware and follows food safety rules.
Customer Engagement
Builds rapport with regulars and new guests and creates a welcoming atmosphere.
Levels included with Bar Tending
Bar Tending starts with 6 levels, which SkillScorer calls “Experience Level” for hospitality, so staff members can be grouped and compared fairly. Rename, reorder or replace them at any time.
- Trainee
- Junior
- Experienced
- Senior
- Supervisor
- Manager
How Bar Tending works in SkillScorer
Score
Each staff member in a venue is scored on the Bar Tending skills in the Skills Matrix: tap a cell, type a score, and it saves itself.
Compare
Rank staff members, compare two side by side, or compare your venues against each other to see exactly where the strengths and gaps are.
Track
Scores are kept year after year, so you can see who is improving and which Bar Tending skills need attention. Reports also follow each supervisor's venue.
Bar Tending scorecard: common questions
What skills does the Bar Tending scorecard include?
SkillScorer's Bar Tending scorecard covers 12 skills: Drink Preparation Accuracy, Cocktail Craft, Pouring and Measuring, Beer and Tap Knowledge, Wine and Spirits Knowledge, Speed and Workflow, Upselling and Recommendations, Responsible Service of Alcohol, Cash Handling and POS, Bar Set-Up and Stock Control, Cleanliness and Hygiene and Customer Engagement. Each one comes with a written description of what it measures, and you can edit, rename, remove or add skills to suit your organisation.
How are staff members scored in Bar Tending?
Every staff member is scored from 1 to 10 on each skill (1 = Poor, 5 = Average, 10 = Elite), one venue and year at a time. Scores autosave in the Skills Matrix, and the 18 built-in reports turn them into rankings, radar charts, skill gaps and year-on-year trends.
Which levels come with Bar Tending?
Bar Tending starts with these levels (called “Experience Level” in the app): Trainee, Junior, Experienced, Senior, Supervisor and Manager. They are just a starting point, so you can rename, reorder or replace them.
Can I change the Bar Tending skills and wording?
Yes. The skills, levels and labels are all editable per organisation. In hospitality the app talks about staff members, venues and supervisors, and you can change any of those words too.
Score Bar Tending with SkillScorer
Book a demo and we'll set up Hospitality and Bar Tending with the skills, levels and wording ready to go.
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