Hospitality
Sommelier & Wine Service skills assessment
Sommeliers guide guests through the wine list. This scorecard covers regions, varieties, tasting, service, cellar management and food pairing to help venues build wine confidence and sales.
- 12 skills to score
- 1–10 scale on every skill
- 6 starting levels
The 12 Sommelier & Wine Service skills you can score
These are the default Sommelier & Wine Service skills in SkillScorer. Each one is scored from 1 to 10 for every staff member, and you can edit, remove or add skills at any time.
Wine Regions and Varieties
Explains major regions, grapes and styles and how they influence flavour.
Tasting and Evaluation
Describes appearance, aroma, palate and quality using accurate tasting terms.
Food and Wine Pairing
Suggests pairings that suit the dish, guest preferences and budget.
Wine Service Technique
Presents, opens, decants and pours wine correctly and gracefully.
Wine List Knowledge
Knows the list, vintages and prices and offers alternatives when items run out.
Cellar Management
Stores, rotates and records stock and controls temperature and shrinkage.
Guest Engagement
Reads guests' comfort with wine and guides them without intimidation.
Spirits, Beer and Non-Alcoholic Options
Understands other beverage categories and pairing options.
Wine List Development
Contributes to list design, pricing and margin management.
Glassware and Serving Temperature
Chooses appropriate glassware and serves at the right temperature.
Wine Faults Recognition
Recognises cork taint and other faults and handles them professionally.
Responsible Service
Serves alcohol responsibly and respects legal requirements.
Levels included with Sommelier & Wine Service
Sommelier & Wine Service starts with 6 levels, which SkillScorer calls “Experience Level” for hospitality, so staff members can be grouped and compared fairly. Rename, reorder or replace them at any time.
- Trainee
- Junior
- Experienced
- Senior
- Supervisor
- Manager
How Sommelier & Wine Service works in SkillScorer
Score
Each staff member in a venue is scored on the Sommelier & Wine Service skills in the Skills Matrix: tap a cell, type a score, and it saves itself.
Compare
Rank staff members, compare two side by side, or compare your venues against each other to see exactly where the strengths and gaps are.
Track
Scores are kept year after year, so you can see who is improving and which Sommelier & Wine Service skills need attention. Reports also follow each supervisor's venue.
Sommelier & Wine Service scorecard: common questions
What skills does the Sommelier & Wine Service scorecard include?
SkillScorer's Sommelier & Wine Service scorecard covers 12 skills: Wine Regions and Varieties, Tasting and Evaluation, Food and Wine Pairing, Wine Service Technique, Wine List Knowledge, Cellar Management, Guest Engagement, Spirits, Beer and Non-Alcoholic Options, Wine List Development, Glassware and Serving Temperature, Wine Faults Recognition and Responsible Service. Each one comes with a written description of what it measures, and you can edit, rename, remove or add skills to suit your organisation.
How are staff members scored in Sommelier & Wine Service?
Every staff member is scored from 1 to 10 on each skill (1 = Poor, 5 = Average, 10 = Elite), one venue and year at a time. Scores autosave in the Skills Matrix, and the 18 built-in reports turn them into rankings, radar charts, skill gaps and year-on-year trends.
Which levels come with Sommelier & Wine Service?
Sommelier & Wine Service starts with these levels (called “Experience Level” in the app): Trainee, Junior, Experienced, Senior, Supervisor and Manager. They are just a starting point, so you can rename, reorder or replace them.
Can I change the Sommelier & Wine Service skills and wording?
Yes. The skills, levels and labels are all editable per organisation. In hospitality the app talks about staff members, venues and supervisors, and you can change any of those words too.
Score Sommelier & Wine Service with SkillScorer
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