Property & Real Estate
Real Estate Administration & Sales Support skills assessment
Agency support staff keep listings, contracts and customers organised. This scorecard covers listing administration, CRM, communication and compliance.
- 12 skills to score
- 1–10 scale on every skill
- 5 starting levels
The 12 Real Estate Administration & Sales Support skills you can score
These are the default Real Estate Administration & Sales Support skills in SkillScorer. Each one is scored from 1 to 10 for every agent, and you can edit, remove or add skills at any time.
Listing Preparation and Uploading
Prepares property listings and uploads them accurately to portals and websites.
CRM and Database Management
Keeps client and property records current in the CRM.
Contract and Document Preparation
Prepares sales and leasing documents accurately.
Client Reception and Phone Skills
Greets clients and handles calls professionally.
Advertising and Signboard Coordination
Coordinates advertising, signboards and photography.
Diary and Appointment Management
Manages agents' diaries and inspection schedules.
Trust and Accounts Support
Supports trust accounting and follows rules for handling client money.
Compliance Records
Maintains compliance records required by regulators.
Marketing Support
Supports marketing campaigns and open homes with materials and coordination.
Confidentiality
Keeps client and transaction information confidential.
Teamwork with Agents
Works closely with agents to meet deadlines.
Accuracy
Checks details carefully in documents and data.
Levels included with Real Estate Administration & Sales Support
Real Estate Administration & Sales Support starts with 5 levels, which SkillScorer calls “Seniority Level” for property & real estate, so agents can be grouped and compared fairly. Rename, reorder or replace them at any time.
- Trainee
- Administrator
- Senior Administrator
- Office Manager
- Business Manager
How Real Estate Administration & Sales Support works in SkillScorer
Score
Each agent in a office is scored on the Real Estate Administration & Sales Support skills in the Skills Matrix: tap a cell, type a score, and it saves itself.
Compare
Rank agents, compare two side by side, or compare your offices against each other to see exactly where the strengths and gaps are.
Track
Scores are kept year after year, so you can see who is improving and which Real Estate Administration & Sales Support skills need attention. Reports also follow each team leader's office.
Real Estate Administration & Sales Support scorecard: common questions
What skills does the Real Estate Administration & Sales Support scorecard include?
SkillScorer's Real Estate Administration & Sales Support scorecard covers 12 skills: Listing Preparation and Uploading, CRM and Database Management, Contract and Document Preparation, Client Reception and Phone Skills, Advertising and Signboard Coordination, Diary and Appointment Management, Trust and Accounts Support, Compliance Records, Marketing Support, Confidentiality, Teamwork with Agents and Accuracy. Each one comes with a written description of what it measures, and you can edit, rename, remove or add skills to suit your organisation.
How are agents scored in Real Estate Administration & Sales Support?
Every agent is scored from 1 to 10 on each skill (1 = Poor, 5 = Average, 10 = Elite), one office and year at a time. Scores autosave in the Skills Matrix, and the 18 built-in reports turn them into rankings, radar charts, skill gaps and year-on-year trends.
Which levels come with Real Estate Administration & Sales Support?
Real Estate Administration & Sales Support starts with these levels (called “Seniority Level” in the app): Trainee, Administrator, Senior Administrator, Office Manager and Business Manager. They are just a starting point, so you can rename, reorder or replace them.
Can I change the Real Estate Administration & Sales Support skills and wording?
Yes. The skills, levels and labels are all editable per organisation. In property & real estate the app talks about agents, offices and team leaders, and you can change any of those words too.
Score Real Estate Administration & Sales Support with SkillScorer
Book a demo and we'll set up Property & Real Estate and Real Estate Administration & Sales Support with the skills, levels and wording ready to go.
Book a demo