Pubs, Clubs & Venues
Sports Bar, TAB & Entertainment Venue Operations skills assessment
Entertainment venues run promotions, sport and events that keep patrons returning. This scorecard covers event hosting, betting service, promotions and atmosphere.
- 10 skills to score
- 1–10 scale on every skill
- 5 starting levels
The 10 Sports Bar, TAB & Entertainment Venue Operations skills you can score
These are the default Sports Bar, TAB & Entertainment Venue Operations skills in SkillScorer. Each one is scored from 1 to 10 for every team member, and you can edit, remove or add skills at any time.
Hosting Trivia, Raffles and Promotions
Hosts trivia, raffles and promotions that draw patrons.
TAB and Betting Service Accuracy
Processes bets and collections accurately and responsibly.
Live Sport and Screen Management
Manages live sport and screens so patrons see the events they want.
Sound, Lighting and Ambience Control
Sets atmosphere appropriate to time and crowd.
Merchandise and Membership Promotion
Promotes merchandise and memberships to patrons in a friendly, non-pushy way.
Peak Event Service Speed
Serves quickly and accurately during peak events.
Cash Handling and Reconciliation
Handles cash and payments accurately and reconciles tills at the end of each shift.
Social Media and Community Engagement
Shares events and interacts with patrons.
Patron Safety and Inclusive Atmosphere
Keeps patrons safe and the venue inclusive.
Teamwork and Communication
Works well with bar, kitchen and security.
Levels included with Sports Bar, TAB & Entertainment Venue Operations
Sports Bar, TAB & Entertainment Venue Operations starts with 5 levels, which SkillScorer calls “Grade” for pubs, clubs & venues, so team members can be grouped and compared fairly. Rename, reorder or replace them at any time.
- Trainee
- Team Member
- Senior Team Member
- Venue Supervisor
- Manager
How Sports Bar, TAB & Entertainment Venue Operations works in SkillScorer
Score
Each team member in a venue is scored on the Sports Bar, TAB & Entertainment Venue Operations skills in the Skills Matrix: tap a cell, type a score, and it saves itself.
Compare
Rank team members, compare two side by side, or compare your venues against each other to see exactly where the strengths and gaps are.
Track
Scores are kept year after year, so you can see who is improving and which Sports Bar, TAB & Entertainment Venue Operations skills need attention. Reports also follow each supervisor's venue.
Sports Bar, TAB & Entertainment Venue Operations scorecard: common questions
What skills does the Sports Bar, TAB & Entertainment Venue Operations scorecard include?
SkillScorer's Sports Bar, TAB & Entertainment Venue Operations scorecard covers 10 skills: Hosting Trivia, Raffles and Promotions, TAB and Betting Service Accuracy, Live Sport and Screen Management, Sound, Lighting and Ambience Control, Merchandise and Membership Promotion, Peak Event Service Speed, Cash Handling and Reconciliation, Social Media and Community Engagement, Patron Safety and Inclusive Atmosphere and Teamwork and Communication. Each one comes with a written description of what it measures, and you can edit, rename, remove or add skills to suit your organisation.
How are team members scored in Sports Bar, TAB & Entertainment Venue Operations?
Every team member is scored from 1 to 10 on each skill (1 = Poor, 5 = Average, 10 = Elite), one venue and year at a time. Scores autosave in the Skills Matrix, and the 18 built-in reports turn them into rankings, radar charts, skill gaps and year-on-year trends.
Which levels come with Sports Bar, TAB & Entertainment Venue Operations?
Sports Bar, TAB & Entertainment Venue Operations starts with these levels (called “Grade” in the app): Trainee, Team Member, Senior Team Member, Venue Supervisor and Manager. They are just a starting point, so you can rename, reorder or replace them.
Can I change the Sports Bar, TAB & Entertainment Venue Operations skills and wording?
Yes. The skills, levels and labels are all editable per organisation. In pubs, clubs & venues the app talks about team members, venues and supervisors, and you can change any of those words too.
Score Sports Bar, TAB & Entertainment Venue Operations with SkillScorer
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