Pubs, Clubs & Venues
Venue Security & Responsible Service skills assessment
Venue security keeps patrons safe at night. This scorecard covers crowd management, ID checking, de-escalation, incident response and working with police.
- 10 skills to score
- 1–10 scale on every skill
- 5 starting levels
The 10 Venue Security & Responsible Service skills you can score
These are the default Venue Security & Responsible Service skills in SkillScorer. Each one is scored from 1 to 10 for every team member, and you can edit, remove or add skills at any time.
Door Management and ID Checking
Controls entry, checks ID and detects fakes.
Patron Behaviour Management and De-escalation
Defuses tension using communication first.
Lawful Removal and Use of Force
Removes patrons legally and proportionately.
Intoxication and Vulnerable Patron Care
Assists intoxicated or vulnerable patrons.
Incident Reports and Evidence
Writes incident reports and secures evidence.
Working with Police and Emergency Services
Works with police and emergency services.
Crowd Capacity and Emergency Evacuation
Monitors capacity and follows evacuation plans.
Radio Communication and Teamwork
Communicates clearly with other staff.
Drug and Weapons Awareness
Recognises risks and follows procedures.
Professional Conduct and Respect
Behaves professionally and respectfully.
Levels included with Venue Security & Responsible Service
Venue Security & Responsible Service starts with 5 levels, which SkillScorer calls “Grade” for pubs, clubs & venues, so team members can be grouped and compared fairly. Rename, reorder or replace them at any time.
- Trainee
- Security Officer
- Senior Officer
- Head of Security
- Security Manager
How Venue Security & Responsible Service works in SkillScorer
Score
Each team member in a venue is scored on the Venue Security & Responsible Service skills in the Skills Matrix: tap a cell, type a score, and it saves itself.
Compare
Rank team members, compare two side by side, or compare your venues against each other to see exactly where the strengths and gaps are.
Track
Scores are kept year after year, so you can see who is improving and which Venue Security & Responsible Service skills need attention. Reports also follow each supervisor's venue.
Venue Security & Responsible Service scorecard: common questions
What skills does the Venue Security & Responsible Service scorecard include?
SkillScorer's Venue Security & Responsible Service scorecard covers 10 skills: Door Management and ID Checking, Patron Behaviour Management and De-escalation, Lawful Removal and Use of Force, Intoxication and Vulnerable Patron Care, Incident Reports and Evidence, Working with Police and Emergency Services, Crowd Capacity and Emergency Evacuation, Radio Communication and Teamwork, Drug and Weapons Awareness and Professional Conduct and Respect. Each one comes with a written description of what it measures, and you can edit, rename, remove or add skills to suit your organisation.
How are team members scored in Venue Security & Responsible Service?
Every team member is scored from 1 to 10 on each skill (1 = Poor, 5 = Average, 10 = Elite), one venue and year at a time. Scores autosave in the Skills Matrix, and the 18 built-in reports turn them into rankings, radar charts, skill gaps and year-on-year trends.
Which levels come with Venue Security & Responsible Service?
Venue Security & Responsible Service starts with these levels (called “Grade” in the app): Trainee, Security Officer, Senior Officer, Head of Security and Security Manager. They are just a starting point, so you can rename, reorder or replace them.
Can I change the Venue Security & Responsible Service skills and wording?
Yes. The skills, levels and labels are all editable per organisation. In pubs, clubs & venues the app talks about team members, venues and supervisors, and you can change any of those words too.
Score Venue Security & Responsible Service with SkillScorer
Book a demo and we'll set up Pubs, Clubs & Venues and Venue Security & Responsible Service with the skills, levels and wording ready to go.
Book a demo