Corporate
Change Management skills assessment
Change managers help people adopt new ways of working. This scorecard covers impact assessment, engagement, communication, training and reinforcement so organisations can build reliable change capability.
- 12 skills to score
- 1–10 scale on every skill
- 5 starting levels
The 12 Change Management skills you can score
These are the default Change Management skills in SkillScorer. Each one is scored from 1 to 10 for every employee, and you can edit, remove or add skills at any time.
Change Impact Assessment
Identifies who and what is affected by a change and how.
Stakeholder Engagement
Involves and influences stakeholders throughout the change.
Change Communication Planning
Plans timely, targeted and honest change messages.
Sponsor Coaching
Guides leaders to visibly support and role-model the change.
Training and Readiness
Prepares people with the knowledge and skills to succeed.
Resistance Management
Recognises causes of resistance and responds constructively.
Change Network Management
Recruits and supports change champions.
Adoption Measurement
Tracks adoption and proficiency and adjusts approach.
Reinforcement and Sustainment
Embeds new behaviours and prevents backsliding.
Change Methodology Knowledge
Applies frameworks such as Prosci, ADKAR or Kotter appropriately.
Coordination with Project Teams
Aligns change activities with delivery milestones.
Empathy
Understands the human impact of change and responds with care.
Levels included with Change Management
Change Management starts with 5 levels, which SkillScorer calls “Grade” for corporate, so employees can be grouped and compared fairly. Rename, reorder or replace them at any time.
- Analyst
- Change Consultant
- Senior Change Consultant
- Change Manager
- Head of Change
How Change Management works in SkillScorer
Score
Each employee in a department is scored on the Change Management skills in the Skills Matrix: tap a cell, type a score, and it saves itself.
Compare
Rank employees, compare two side by side, or compare your departments against each other to see exactly where the strengths and gaps are.
Track
Scores are kept year after year, so you can see who is improving and which Change Management skills need attention. Reports also follow each team leader's department.
Change Management scorecard: common questions
What skills does the Change Management scorecard include?
SkillScorer's Change Management scorecard covers 12 skills: Change Impact Assessment, Stakeholder Engagement, Change Communication Planning, Sponsor Coaching, Training and Readiness, Resistance Management, Change Network Management, Adoption Measurement, Reinforcement and Sustainment, Change Methodology Knowledge, Coordination with Project Teams and Empathy. Each one comes with a written description of what it measures, and you can edit, rename, remove or add skills to suit your organisation.
How are employees scored in Change Management?
Every employee is scored from 1 to 10 on each skill (1 = Poor, 5 = Average, 10 = Elite), one department and year at a time. Scores autosave in the Skills Matrix, and the 18 built-in reports turn them into rankings, radar charts, skill gaps and year-on-year trends.
Which levels come with Change Management?
Change Management starts with these levels (called “Grade” in the app): Analyst, Change Consultant, Senior Change Consultant, Change Manager and Head of Change. They are just a starting point, so you can rename, reorder or replace them.
Can I change the Change Management skills and wording?
Yes. The skills, levels and labels are all editable per organisation. In corporate the app talks about employees, departments and team leaders, and you can change any of those words too.
Score Change Management with SkillScorer
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